I have a problem with the plugin The Events Calendar: Community Events

[jerome]

Hello,
I have a problem with the plugin The Events Calendar: Community Events

I activated the plugin but when I go on the page to allow people to register their events here

http://actu-loisirs-swiss.ch/events/community/ajouter

There is only one blank page

Can you fix it?

[jerome]

Hello I wait your answer impatiently

[Cliff]

Hi, Jerome.

Please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while visiting your Community Events form, changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

Thank you.

[jerome]

Hello,

I have enable debug mode as yu can see at my home page http://actu-loisirs-swiss.ch/

At the Community Events form page http://actu-loisirs-swiss.ch/events/community/ajouter there is no form but that message

Notice: Undefined offset: 0 in /home/actuxctk/public_html/wp-includes/meta.php on line 489

Regards

[Cliff]

Thanks for this, Jerome.

This doesn’t look like a debug message from our plugins. Specifically, it looks like an issue with your wp-user-frontend-pro-2.3.10 plugin so I’d suggest disabling that and, if it doesn’t solve the issue, then follow these recommended troubleshooting steps for your own site:

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[jerome]

Hello,,Can I give you my login details to the admin of my site to see all that please? Regards

[Cliff]

I’m sorry but we cannot go that route. We make it a practice to NOT login to customers’ sites (and if we make an exception, we never make any changes to the site, which is what’s likely required in this case).

Please at least report the wp-user-frontend-pro WP_DEBUG messages you’re receiving to that plugin’s author.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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