Cancelling order does not reset stock

[David]

You can see this event here http://beta.natureslens.co.uk/event/dalmatian-pelicans-of-lake-kerkini-photography-holiday-2/

I placed a test order – then cancelled it – it shows the stock has been returned but also shows 2 sold on the back end

[Cliff]

Hi, David.

I visited that link, but it requires a password.

Could you please provide details on how you test-purchased it, such as using WooCommerce and bought the ticket with PayPal?

Thank you.

[David]

This reply is private.

[Cliff]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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