Cliff

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Viewing 15 posts - 5,716 through 5,730 (of 10,686 total)
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  • in reply to: Event title missing on first listing of Events page #1213876
    Cliff
    Member

    This reply is private.

    in reply to: how to update events category pages ? #1213873
    Cliff
    Member

    Hi, Devon.

    I’m not clear exactly what you’re wanting to accomplish, but the Event Category archive pages (like http://wpshindig.com/events/category/tech-meetups/) display the same as the main Events archive page (like http://wpshindig.com/events/), which can be customized via various action and filter hooks or via our Themer’s Guide.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: Pulling events from multiple Eventbrite accounts #1213869
    Cliff
    Member

    Hi, Alicia.

    You can only connect one Eventbrite account / setup one Eventbrite API key.

    However, once that’s setup, you can enter any Eventbrite event’s ID to import it that way.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: ticket verification at the event #1213860
    Cliff
    Member

    Hi, David.

    Congrats on landing this project, and thanks for your interest in our plugin suite!

    Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

    Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

    You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

    Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

    Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

    The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees. The QR code is simply a URL that requires wp-admin credentials so it’s “protected” by wp-login 🙂

    If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Blank widgets screen #1213777
    Cliff
    Member

    Thanks, Emily.

    Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

    in reply to: Conflict since last update #1213775
    Cliff
    Member

    In that case, I don’t believe it’s that known issue and I’ll refer you back to my December 22 reply, which states my opinion that this is an issue specific to your theme.

    Did you ever contact your theme author/support about this issue? If yes, what did they say?

    Did you try another theme, such as Twenty Seventeen? If yes, did the issue go away?

    in reply to: Event Organizer Not Saving #1213768
    Cliff
    Member

    Are any of these incorrect?

    1. Events that have _EventOrganizerID set to zero ALSO ALWAYS have a second “correct” _EventOrganizerID set to a non-zero post ID (i.e. _EventOrganizerID is never zero if there’s only one _EventOrganizerID)
    2. If you change _EventOrganizerID = zero row to _EventOrganizerID = non-zero valid Organizer post ID, it does NOT work (sounds odd — do you have two _EventOrganizerID set or do you delete the existing non-zero _EventOrganizerID?)
    3. If you delete _EventOrganizerID = zero row, seemingly leaving the existing non-zero _EventOrganizerID, it DOES work fine
    Cliff
    Member

    Hi. Thanks for your detailed question.

    Please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions:

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please re-send your updated System Information Report and also provide a link to the event you took screenshots of.

    Thanks.

    in reply to: Linking The Events Calendar to AtHomeNet Website #1213634
    Cliff
    Member

    Hi, Kaylin.

    Thanks for your interest in our plugin suite.

    Each event has oEmbed support. However, the entire calendar is not available via oEmbed or via iframe like you asked. This could be made possible would require pretty extensive customization to detect when it’s being loaded via iframe and then hide all other things on the page so it acts like it’s simply an events calendar getting iframed.

    None of what I mentioned above requires a paid add-on, just the free/core The Events Calendar, but if you are interested in one of our paid add-ons… we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    Cliff
    Member

    Hi, Julien.

    I see you already have our Filter Bar add-on, which enables filtering by City or State/Province but not county, country, or postal code.

    However, it does allow filtering by PRO’s Additional Fields if you have those (such as for your custom list of Counties).

    Our Configuring Filter Bar KB article might point you in the right direction for the settings you’d want to enable and setup.

    Please let me know if you have any follow-up questions on this topic.

    Cliff
    Member

    Hi, Krisztian.

    You might try one, both, or a combination/adaptation of these snippets:

    https://gist.github.com/cliffordp/5b57df71be8b52f595817ddbf81acdab

    https://gist.github.com/cliffordp/94f37421a00db6f7a96368aa23a8d8bb

    https://gist.github.com/cliffordp/66bf05df61ee269c60ff20d6f39e2cab

    We don’t have any “limit quantity per logged-in user” functionality available at this time, but you could set the quantity to a default value of “1” and then hide it or make it readonly.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    Please let me know if you have any follow-up questions on this topic.

    in reply to: strtotime() expects parameter 1 to be string #1213628
    Cliff
    Member

    Another thing you might try is adding

    var_dump( $meta['exclusions'] );

    before Line 986 of /wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Meta.php and see if it outputs anything for you while doing your testing.

    If it does, please send a screenshot or copy the contents for me to take a closer look at.

    Thanks!

    in reply to: Finding attendees from past events #1213627
    Cliff
    Member

    Sorry this is causing you such headache.

    Maybe you (or your developers) could record your screen (Jing and CloudApp make it easy to share a recording of your screen) to demonstrate your wp-admin area, specifically that all non-Modern Tribe plugins are disabled and that you’re using a default theme like Twenty Seventeen. Then navigate to an event on your site that has sold tickets and that this Attendees link isn’t appearing: https://cl.ly/1w0r081j0u1p

    Cliff
    Member

    If a Google Calendar event is recurring, we’ll import the existing instances of that recurrence series as individual events (i.e. not import as a recurrence series, even if you have PRO active, which supports creating series of recurring events).

    Over time, we’ll import future instances of Gcal’s recurring events, too.

    Regardless if an event at the source is part of a recurrence series or not, imported events can update if the source changes (e.g. event description changes).

    I’d suggest buying it and trying it out for yourself.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Conflict since last update #1213625
    Cliff
    Member
Viewing 15 posts - 5,716 through 5,730 (of 10,686 total)