Cliff

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Viewing 15 posts - 5,341 through 5,355 (of 10,686 total)
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  • Cliff
    Member

    Hi, @ttem.

    From your system information report, it looks like you’re using this plugin: https://wordpress.org/plugins/wp-customer-reviews/

    I see its current version is 3.1.2 but you’re using 2.4.8

    I’d suggest updating that plugin to its latest version and seeing if the issue continues.

    Also, it looks like you have this plugin active (from 2014) but not the Community Events plugin active.

    Please deactivate that plugin and activate Community Events.

    Hopefully updating, deactivating, and activating these 3, respectively, will get things working for you again.

    If it doesn’t, please provide any screenshots and links you think may be helpful to further assist you here.

    Thank you.

    in reply to: How can I change the size of the foto? #1224138
    Cliff
    Member

    Hi, Ronnie. Throughout the different displays, a variety of image sizes are used.

    Could you please specify which view(s)/link(s) you’re wanting the image size changed?

    in reply to: iCal Export Error – not functioning #1224134
    Cliff
    Member

    Hi, Deiren.

    Could you please provide a link to where you’re getting this iCal file or URL from?

    For example, is it from each of your single event iCal exports (a known current bug) or is it on your month view iCal export, etc?

    in reply to: Incorrect slug #1224132
    Cliff
    Member

    Hi, Hasker.

    I visited http://theequippingcenter.co/events/ and it seems to be working just fine. Are you still experiencing this issue? Or are you simply reporting the display issue in the Event Settings screen (an issue I haven’t seen reported by others thus far)?

    If you do need further support, please share your System Information. That will give me a lot of extra information to help diagnose the problem.

    Thank you.

    in reply to: target blank on $website_link; #1224131
    Cliff
    Member

    Hi, Adage.

    I hope you’re doing well today. 🙂

    Please reference this code snippet:

    https://gist.github.com/cliffordp/3584b8aee70cde484700

    Please let me know how this goes for you.

    in reply to: Calendar View #1224127
    Cliff
    Member

    Hi, James. Thanks for your question.

    It seems like there was quite a lot in there. Could you please clarify exactly what you’d like me to try to help with? (Maybe a screenshot or link or two would help.)

    P.S. http://ihp.rightclick-testing.com/demo/events/ looks pretty sweet. Good job!

    in reply to: No attendee info WP v4.7.1 #1224061
    Cliff
    Member

    This reply is private.

    in reply to: Cannot override select.php #1224052
    Cliff
    Member

    Sounds good. However, there may be some release cycles before this fix is added to the plugin’s code. Please be prepared to implement your fix more than once, and thanks for your patience.

    in reply to: Attendee Details in WooCommerce Zapier integration #1224046
    Cliff
    Member

    Please let us know how you get along. 🙂

    in reply to: Add Event Issue: Dropdown Boxes Not Working #1224040
    Cliff
    Member

    Tom, I tested and it works like this: https://cl.ly/183I3a0p3S3a (short video)

    Regarding your font issue, it’s likely from your theme affecting it here, but if you need assistance figuring it out, please provide a link to view your Community Events form.

    in reply to: Community Events Plugin Disables Comments #1224029
    Cliff
    Member

    Annie, yes, that’s the way to do a plugin downgrade.

    You can download a previous version from https://theeventscalendar.com/my-account/downloads/ — it has a drop-down to select a previous version.

    Please delete The Events Calendar and install a fresh version from the wp-admin plugin installer.

    Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

    FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

    You can also see the difference when you click to delete a plugin, like this.

    Cliff
    Member

    Alex, was there an attachment you meant to include–possibly a screenshot?

    Please also share your System Information. That will give me a lot of extra information to help diagnose the problem.

    in reply to: Cannot #1224020
    Cliff
    Member

    Hi, Andrew.

    Thanks for your effort here, and I’m glad you’ve got this sorted out.

    in reply to: Affiliate Program #1224015
    Cliff
    Member

    This reply is private.

    in reply to: Error on tickets #1224012
    Cliff
    Member

    Gergana, thanks again for trying to help here. Please let us know how things go, Russell.

    Also, regarding adding the Venue’s zip code to the email, you can reference this pull request and our Themer’s Guide to see how to implement this.

Viewing 15 posts - 5,341 through 5,355 (of 10,686 total)