Forum Replies Created
-
Posts
-
Good to hear!
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/17696905-event-aggregator-to-remove-deleted-events-during-i
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Thank you.
Kevin, thanks for sharing those settings. Everything there looks good.
Therefore, since this isn’t currently a known issue, I’d suggest following these recommended troubleshooting steps for your own site:
Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
I’m not clear which settings you’re referring to, whether or not they’re in the database.
I had a colleague test Event Tickets 4.4.5, Event Tickets Plus 4.4.4, WooCommerce 2.6.14, and Follow Up Emails 4.4.18 and email did work (i.e. arrived in the inbox).
Are all your site’s other emails getting delivered consistently? If not, you might need to install an SMTP plugin: https://wordpress.org/plugins/search.php?q=smtp (none are supported or guaranteed by us)
If installing an SMTP plugin doesn’t work for you, sharing an annotated screenshot or video screen capture might help communicate what you’re seeing and what exactly the issue is.
Jean-Philippe,
Our developers have looked and looked and there just aren’t any logs on our server-side… an issue they will address going forward but that doesn’t help for researching your past issues.
I have extended your licenses an additional month for these issues.
To get this thread moving again, please answer the following:
- Have you continued experiencing these issues since you last posted?
- What sources are you importing from and can you please provide example URLs?
- How many (total combined) URLs/sources are you importing from?
Thank you.
Hi, Kevin.
Did you follow the steps I outlined at that other thread you linked to?
Also, we just updated our plugins. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
George, we already provide an RSS feed of events. Will that suffice?
Hi, Vitali.
Sorry you’re experiencing this.
The “class-wcml…” part of what you shared is not from our plugin and therefore I’d suggest you pass this along to WPML’s support.
Jason, that’s great news. We’re glad to be part of that success!
FYI: your non-profit organization may be interested in our Do you offer discounts for nonprofit organizations? help article.
Our manager said, if you want a paid version so that you get support, you could purchase 3 quantity Personal licenses, then we’ll refund 2 of them and edit your remaining 1 license to instead be a 3 year term.
We could provide you a 30% coupon code if you email
Please let me know if you have any follow-up questions on this topic.
No, it’s not via Ajax.
It’s via /wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php
Please let me know how this goes for you.
Hi, Alex.
You could reference our Themer’s Guide to override this file: /wp-content/plugins/event-tickets-plus/src/views/attendees-list.php
Please let me know how you get along.
Hi, Mark.
This isn’t currently possible out of the box.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
I believe this existing feature request might be related to yours: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5368470-ticket-bundles-multiple-event-passes
Please do add your vote there or even feel free to add your own feature request.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Thank you.
