Cliff

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Viewing 15 posts - 2,836 through 2,850 (of 10,686 total)
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  • in reply to: Retrieving events from trash #1337188
    Cliff
    Member

    Hi, Julian.

    Events are like any other WordPress post; they’re called a custom post type.

    Your WordPress trash settings determine how deleted posts are handled. This is true for posts of all post types: posts, pages, events, organizers, venues, etc.

    Does this answer your question?

    Cliff
    Member

    Hi, Rodrigo. Thanks for your detailed report.

    Yes, it’s all just regular iCal; nothing proprietary… unless you’re importing from one site that runs The Events Calendar to another site running The Events Calendar… then it’s using the REST API.

    One thing that may be at play here is that an imported event doesn’t delete; it actually hides.

    This is to avoid re-importing duplicate events. Imagine an iCal URL / .ics file that has 10 events in it and you want 9 of the 10 imported. If you deleted that one event, it’d re-import the next time. Therefore, Event Aggregator’s “delete” button is actually “Hide & Ignore” (screenshot).

    Please let me know if any of this was helpful for your specific situation and how I might be able to help further here.

    in reply to: Google calendar import #1337176
    Cliff
    Member

    Hi, Gary. Sorry you’re experiencing this.

    Could you please provide me the URL so I can test it for myself? Feel free to send it via a Private Reply (not possible via email replies).

    in reply to: Changing Reoccuring event end date #1337175
    Cliff
    Member

    Hi, Mel. Glad to have you around!

    Please go to wp-admin > Events > Settings > General:

    • The Create recurring events in advance for option tells it how far in advance to create… so an event recurring monthly will create 24 instances by default.
    • The Clean up recurring events after option tells it how far back in the past to cleanup.

    If you have an event that recurs daily and you have the Create recurring events in advance for option set to 24 months, that’s approximately 365 x 2 = 730 instances of that one event.

    Does this help you better understand what is happening on your site?

    in reply to: Aggregator Add-on #1337173
    Cliff
    Member

    No worries. I set unmarked it as correct, and I set it to a Private Reply (which cannot be done via email replies) because of the screenshots.

    I tried importing from http://wpshindig.com/events/category/wp-meetups/ and Event Aggregator’s preview of the events displayed as expected.

    Additionally, your screenshot looked quite odd, with duplicating input boxes on that wp-admin screen and other things. Here’s how mine looks: https://cl.ly/2H1Z1J0M1x1F

    ===

    On both the site you’re importing from and the site you’re importing to… I’d suggest following these recommended troubleshooting steps:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Widget and Visual composer #1337104
    Cliff
    Member

    Gotcha. Sorry about any misunderstanding.

    I know some people use Visual Composer, but there’s no deep integration with it (like the UserVoice request). You could use one of our plugin’s widgets or shortcodes (some of which require Events Calendar PRO).

    I’d recommend trying the free/core The Events Calendar plugin and see if it works well enough with Visual Composer for your needs and then try PRO and/or one of our other paid add-ons and, if things aren’t working out from there, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Note that we also have Bundles if you’re looking to purchase more than one add-on at the same time.

    Let me know if you have any follow-up questions.

    Cliff
    Member

    Brian, I’m glad updating solved the issue here!

    Hopefully you’ll get notified of new updates via wp-admin in the future, as expected.

    However, you can also bookmark https://theeventscalendar.com/category/products/release-notes/

    Have a great rest of your week.

    Cliff
    Member

    Yes, we do have the https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/ extension mentioned in that forum thread. (Note that it’s only for recurring and you initially said you’re having issues with both recurring and single events so it may not fully help your specific situation.)

    Did you try the extension yet? If yes, what about this extension isn’t working for you?

    If your site is already crashing, it’s likely that running this tool may fail due to your site crashing, not due to the extension’s code being faulty. But please do pass along any details about it working fully, working partially, or not working at all for you.

    Cliff
    Member

    Now that URL redirects to https://wesleyanit.staging.wpengine.com/event/test-of-nothing

    Is that what you were expecting?

    Any idea why it’s redirecting instead of doing a 404?

    in reply to: Not all fields have been filled in correctly. Error #1337092
    Cliff
    Member

    This reply is private.

    in reply to: Unique Single Page Event looks for different Categories #1337091
    Cliff
    Member

    My apologies. In re-reviewing this, tribe_is_event_category() is for detecting if you’re on a page like http://wpshindig.com/events/category/wp-meetups/ (an event category page) so it wasn’t the proper suggestion.

    The correct suggestion is tribe_get_event_categories() — here’s an example of it in use: https://github.com/moderntribe/the-events-calendar/blob/4.5.10/src/views/modules/meta/details.php#L128

    When coding it, please make sure to account for the possibility of multiple categories being assigned to a single event.

    Please let me know how this goes for you.

    in reply to: Changes to community tickets #1337001
    Cliff
    Member

    This reply is private.

    in reply to: Cannot edit ticket within Event #1336551
    Cliff
    Member

    Excellent. Glad to hear it.

    Cliff
    Member

    Great! Glad to hear.

    in reply to: Customising the Event Page #1336546
    Cliff
    Member
    1. I didn’t see it in Map View, then I switched to List View (http://www.russellpatrickbrown.com/events/list/) and it was there, then I switched back to Map View and now it’s appearing there as expected. A bit odd, but are you now seeing it in Map View? If yes, maybe it was a caching issue (especially if this event was recently created).
    2. Great. I read your initial reply as you already had tried the Customizer’s options.
    3. Yes, they’re great! If you’re asking about the map atop the Map View, you’d have to ask Avada theme support how to do that.
Viewing 15 posts - 2,836 through 2,850 (of 10,686 total)