Cannot edit ticket within Event

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  • #1336022
    Ryan
    Participant

    I am experiencing the same issue as in this forum thread:

    Bug? Clicking to "edit" ticket from within Event edit page fails

    I have disabled all plugins except WooCommerce and Modern Tribe events/tickets plugins, and activated the TwentyFourteen theme, but the issue persists.

    This is a critical issue for us, as we need to update the available quantity of tickets, but are unable to do so currently.

    Thanks!

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/bug-clicking-to-edit-ticket-from-within-event-edit-page-fails/

    #1336408
    Cliff
    Member

    Hi, Mary.

    This might be related to a bug we fixed just a few minutes ago. Please download the latest version of The Events Calendar and see if it affects anything here for you.

    If it doesn’t solve the issue for you…

    Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    #1336519
    Ryan
    Participant

    The update seems to have fixed the issue. Thanks Cliff!

    #1336551
    Cliff
    Member

    Excellent. Glad to hear it.

Viewing 4 posts - 1 through 4 (of 4 total)
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