Recurring events are not working after permalink flush & general settings save

Home Forums Calendar Products Events Calendar PRO Recurring events are not working after permalink flush & general settings save

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1335113
    Brian
    Participant

    I am experiencing the same problem described above. I have tried visiting the permalinks settings page and have also tried resaving the general settings for the plugin. Neither fixed the problem.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/recurring-events-404-4/

    #1335281
    Cliff
    Member

    Hi, Brian. Sorry you’re experiencing this.

    Could you please provide a link to your event page and a link to a single recurring event series.

    Please install the Rewrite Rules Inspector plugin (third-party, not guaranteed or supported by us) and send me a screenshot of its analysis of the single recurring event series link.

    Thank you.

    #1335798
    Brian
    Participant

    Hi Cliff,

    Here is the link to our events page: https://growlermag.com/events/

    Here is a link to a single recurring event: https://growlermag.com/event/infuseday-tuesday-omni-brewing-co/2017-08-15/

    Brian

    #1336283
    Cliff
    Member

    Thanks, Brian.

    Did you have the latest version of PRO (v4.4.15) active when you ran that Rewrite Rules Inspector screenshot?

    Here’s what mine looks like for a single instance of a recurrence series: https://cl.ly/1H3B3A0U421d

    #1336359
    Brian
    Participant

    Hi Cliff,

    It looks like we’re running Events Calendar Pro Version 4.4.7, but there isn’t an update notification available to update it in WordPress. Does this plugin not generate those auto notifications in the backend of WordPress?

    Brian

    #1336379
    Cliff
    Member

    There should be automatic updates and notifications for such.

    References:

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    #1336741
    Brian
    Participant

    Hi Cliff,

    I uploaded the most up-to-date versions of the plugins and recurring events are working again. However, I’m concerned about the fact that the plugins didn’t prompt me for an update on the backend of WordPress. Now that we’re up to date, I’ll watch out and see if we have the same problem when the new version is available.

    Thanks,
    Brian

    #1337100
    Cliff
    Member

    Brian, I’m glad updating solved the issue here!

    Hopefully you’ll get notified of new updates via wp-admin in the future, as expected.

    However, you can also bookmark https://theeventscalendar.com/category/products/release-notes/

    Have a great rest of your week.

Viewing 8 posts - 1 through 8 (of 8 total)
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