Cliff

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Viewing 15 posts - 2,656 through 2,670 (of 10,686 total)
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  • in reply to: add "restcards at the theatre" at end-time of selling tickets #1347706
    Cliff
    Member

    Hi, Stephan.

    I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

    If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.

    Thank you very much for your understanding.

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    P.S. What’s a “restcard”?

    in reply to: Widget that shows box with date in it #1347705
    Cliff
    Member

    In the 2 images you attached, I do not see any thumbnails, only the box with the date in it, which is in red color on your site.

    Would you be able to share an annotated screenshot to clarify exactly what you’re wanting here?

    in reply to: Widget that shows box with date in it #1347693
    Cliff
    Member

    Hi, Eric.

    I visited your site and saw the Mini Calendar widget there: https://cl.ly/0o2F3V3s2G00

    Do you still need help with this issue?

    in reply to: Shortcode conflict on Community Events page #1347689
    Cliff
    Member

    Hi, Matt.

    The Community Events “pages” really aren’t regular WordPress Pages.

    Debug Bar or Simply Show Hooks (third-party, not guaranteed or supported by us) may be helpful to you in your development.

    The ‘tribe_events_community_form_after_template’ action hook may be what you’d need to use for your footer. It’s from /wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php

    ===

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/4959305-shortcode-for-community-events

    Please do add your vote there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    Please let me know if you have any follow-up questions on this topic.

    Cliff
    Member

    Hi, Dan.

    Switching from $attendees = $this->get_attendees( get_the_ID() ); to $attendees = $this->get_attendees_by_post_id( get_the_ID() ); might work, but please note that even when we provide snippets, it is in the hope that it will be useful but also without any commitment to onward support.

    in reply to: Tickets in user profile #1347677
    Cliff
    Member

    Hi, Yaroslav. Thanks for your interest in our plugin suite.

    Please reference https://theeventscalendar.com/knowledgebase/display-a-list-of-attendees-events/, which is possible with the free/core Event Tickets plugin.

    If you are interested in purchasing one of our upgrades, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    I hope this info helps. Let me know if you have any follow-up questions.

    in reply to: Problem with add_filter #1347664
    Cliff
    Member

    Hi, Yves.

    That filter is available from Line 770 of /wp-content/plugins/events-calendar-pro/src/functions/template-tags/general.php

    I can’t help you with the custom code, but your hook and function are backwards. Please change to:

    add_filter( 'tribe_events_recurrence_tooltip', 'fct_change_affic_recurent_event', 100, 1 );

    Please let me know how this goes for you.

    in reply to: Filter Bar Displaying Incorrect Selection #1347648
    Cliff
    Member

    Hi, Annie.

    I tried to replicate this on my own testing site but could not. Here’s a video of my testing: https://cl.ly/2n2h0K0M3Y2z

    Since this isn’t currently a known issue, I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    Let us know what you find out.

    Thanks.

    in reply to: Google calendar venue location data #1347637
    Cliff
    Member

    Justin, could you please send me:

    • a link to the Google Calendar iCal URL you are importing
    • specify one of the events you are importing, e.g. “Open House at the School”
    • a screenshot of the venue that gets imported (before any of your manual editing)

    I’ll see if I can replicate what you’re experiencing and we’ll go from there.

    in reply to: Help page blank after turning on logging #1347633
    Cliff
    Member

    Sorry I missed that.

    I tried all the different logging levels and it worked fine for me, even after refreshing this settings page: https://cl.ly/1G3J2w170M20

    On the same server, could you please spin up a fresh install with only The Events Calendar active and see if you can reproduce this issue?

    in reply to: Different background in photo view based on event category #1347586
    Cliff
    Member

    Could you please link me to your Photo View and tell me an example of a category and its desired color?

    in reply to: Not Seeing Fieldsets #1347582
    Cliff
    Member

    You’re very welcome.

    If you need any further help with this, please open a new thread, add your current problem description, and link back to this thread.

    Thank you!

    in reply to: Help page blank after turning on logging #1347569
    Cliff
    Member

    SC, the bug was attempting to write when the server denied permission to do so.

    Copying the serialized data for that database option isn’t ideal, but if things are working for you after doing so, it shouldn’t hurt anything to have done so.

    If your outstanding issue now is that you check “Debug mode” and that causes your “Help” menu item to no longer display the System Information Report, then I was not able to replicate this.

    Please let me know if I’m understanding this correctly. If I am, please check if the Help menu item’s System Information Report does work when “Debug mode” is unchecked.

    in reply to: Using filter bar on category specific Calendars #1347565
    Cliff
    Member

    Hi. Sorry for the delayed reply.

    To implement your desired customization(s), you’d probably need to leverage our Themer’s Guide for this file: /wp-content/plugins/the-events-calendar-filterbar/src/Tribe/Filters/Category.php

    If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

    in reply to: Event aggregator refine location not working #1346774
    Cliff
    Member

    Please note that the developers specifically tested “Samford Village, Qld, Australia” as a working location to search via, as not all variations of that city’s naming (e.g. “Samford Village” or “Samford, Vill., Qld”, etc.) would work.

Viewing 15 posts - 2,656 through 2,670 (of 10,686 total)