Forum Replies Created
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AuthorPosts
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Cliff
MemberThere aren’t any known issues with the front-end on multisite; each site operates on its own as far as the front-end goes.
It might help to know that the /events pages are the archive views for the tribe_events custom post type.
You might want double check what a “non-existing page” is defined as in your “redirect to homepage” rule is. Feel free to share the code you’re using if that’d help you.
November 7, 2017 at 8:19 pm in reply to: Variable products – Check in from mobiles – Multiple venues #1377626Cliff
MemberHi. Vdos. Thanks for your interest in our plugin suite.
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Do note, however, that ET+ does not support WooCommerce’s variable products functionality. We do have Global Stock functionality so you could create multiple tickets (e.g. Parent, Child, Senior Citizen) but limit total attendance to 100 (the global stock). These would appear as 3 different Products within WooCommerce’s wp-admin area, but none would appear in your front-end Shop by default.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
You could also Display a List of Attendee’s Events.
If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Bonus: You can use our free Relabeler extension to change “Events” to “Showings” or whatever you like around your site.
I hope this info helps. Let me know if you have any follow-up questions.
November 7, 2017 at 8:07 pm in reply to: Google Maps not appearing and changing "+ Google Map" #1377623Cliff
MemberHi, Erik. Are these events imported from Event Aggregator?
If yes, please create a brand new event directly from within WordPress and see if the map appears there.
Please also send a screenshot of the wp-admin event edit screen for the event you linked me to.
Thank you.
Cliff
MemberHi, Pete.
Neither HTML nor shortcodes are supported in our CSV importer.
However, if you have something you want displayed after each event’s Description, for example, I could help you with that.
Please let me know.
Cliff
MemberHi. Thanks for your detailed question.
Please reference the CSV Ticket importing documentation at https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/#tickets-fields and let me know if you have any follow-up questions on this topic.
Cliff
MemberHi, Amanda.
I visited your site and chose a random event: http://familyarena.com/event/st-louis-ambush-vs-milwaukee-wave/
I put that event into Google’s checker: https://search.google.com/structured-data/testing-tool/u/0/
This event’s JSON-LD markup includes:
"startDate":"2017-11-11 13:05:00","endDate":"2017-11-12 04:00:00"Is this event actually from Nov 11 1:05pm to Nov 12 4am in the Chicago timezone? (A screenshot of this event’s wp-admin event edit screen might be helpful.)
November 7, 2017 at 7:50 pm in reply to: Installed Updates – Had to revert back. Licensing kept giving errors – site slow #1377617Cliff
MemberHi, Todd. Sorry you’ve had these frustrations.
Please reference https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/ if you’re having to re-input your license keys.
If that’s not your issue–maybe something specific to Pantheon or your individual workflow that I’m not in-the-know about–please enlighten me.
Thank you.
Cliff
MemberHi, Vishal. Thanks for your interest in our plugin suite.
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event. Please also reference https://theeventscalendar.com/knowledgebase/compatibility-with-woocommerce-extensions/ to answer your first question.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.
To answer your second question, the order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
You could also Display a List of Attendee’s Events.
If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
November 7, 2017 at 7:29 pm in reply to: Daylight Savings Time Displays Incorrectly on us west coast #1377608Cliff
MemberThanks for your effort here. Could you please confirm if you went to Testing for Conflicts Mode before you created this new test event?
I know it’s a hassle to do some testing like this, but, like I said, I wasn’t able to replicate this issue on my own testing site.
Please let me know what you find out.
November 7, 2017 at 7:20 pm in reply to: Can we select a period on the event calendar instead of just each day? #1377607Cliff
MemberGotcha. There is no way to select multiple days like that, likely not even in a customization. Sorry, but I don’t have any suggestions here for you.
If you really need this and you hire a customizer, they’d likely have to build a completely custom widget instead of just adding a modification or two to our existing one.
Cliff
Member- Yes… but, to clarify, you don’t ever manually assign a UID. It’s generated by the software generating the .ics file.
- No good way to do so. I sympathize for the extra work this causes, but this would be an issue from the iCal source, not our software.
- The UID is part of the iCalendar Specification (https://tools.ietf.org/html/rfc5545#section-3.8.4.7), not anything from WordPress core or our plugins. If you create an event in Google Calendar or The Events Calendar or elsewhere and open the .ics in a text editor, you’ll see some UID examples.
- Event Aggregator has definitely experienced some pain points. I believe the only solution for what you mentioned is manually migrating them by deleting and re-adding each iCal source one-by-one in Event Aggregator’s settings.
November 7, 2017 at 7:02 pm in reply to: Event Aggregator: Event country imported from Facebook in wrong language #1377598Cliff
MemberOliver, I’ll Close this thread since you created another one for the same topic at https://theeventscalendar.com/support/forums/topic/event-aggregator-event-country-imported-from-facebook-in-wrong-language-2/
November 7, 2017 at 7:01 pm in reply to: Event Aggregator: Event country imported from Facebook in wrong language #2 #1377596Cliff
MemberThanks for these additional details. We’ve re-opened this internal ticket and filed it as a Feature instead of a Bug.
No ETA to share, but good news that it’s re-opened 🙂
November 7, 2017 at 10:55 am in reply to: Can we select a period on the event calendar instead of just each day? #1377181Cliff
MemberThe Mini Calendar doesn’t include the Tribe Bar.
Are you saying you want, for example, the Mini Calendar to only display today through the next 7 days?
Cliff
MemberUID is required.
Empty lines and empty properties shouldn’t be there at all.
The UID (even if not present) is stored in the database for the sake of detecting changes vs new events. Therefore, if an event comes in and there’s no matching UID in the database, it’s imported as a new event–which, to you, looks like a duplicate because it technically is.
Please let me know if you have any follow-up questions on this topic.
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