Cliff

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Viewing 15 posts - 1,726 through 1,740 (of 10,686 total)
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  • in reply to: Calendar and widget meta query modification #1408171
    Cliff
    Member

    WP_Query arguments should work as expected.

    It looks like you have one too many levels of array()

    Once you get something working with pre_get_posts, I’d recommend swapping it out in favor of tribe_events_pre_get_posts

    in reply to: Performance issue #1408147
    Cliff
    Member

    Once the fix is released, we will update this thread.

    It will not be fixed until 2018. Sorry for the trouble here.

    in reply to: AFRICA! Really? #1406862
    Cliff
    Member

    Yes… they see 0,0 at the zoom level that happens to display Africa.

    How would you prefer it to operate when there are no events?

    in reply to: 'The Events Calendar: Community Events' plugin has problems #1406861
    Cliff
    Member

    I checked with our developers and it seems this issue has been seen in the past from certain themes or plugins running something with the_content or wpautop()

    Therefore, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    Let us know what you find out.

    Thanks.

    Cliff
    Member

    .ics files (whether downloaded or via a URL) are handled according to your operating system or application settings. Different applications have different options and preferences settings.

    If moving events from Site A to Site B — and both sites use The Events Calendar — the site(s) receiving the events from Site A would be able to use Event Aggregator to do so with as much data integrity as possible from our plugin suite.

    If those consuming your calendar do not also use The Events Calendar, they could use the iCal export URL to do similar functionality (e.g. if Timely can absorb an iCal URL on a regular-import basis). You can force the iCal URL to output more than the next 30 upcoming events via a snippet like this:

    https://gist.github.com/cliffordp/0da84c8596a04af3e7409afa62521273

    To have events from an iCal URL import to a GCal’s root calendar, you have to download it to your hard drive and then import it into a specific calendar, as documented here: http://www.mccambridge.org/blog/2008/03/howto-merge-google-calendars-together/

    Again, this is the way each iCalendar client (GCal being one of them) operates.

    ===

    Regarding venue titles coming through iCal files:

    Our iCal export’s LOCATION is currently just the full address.

    To also add the venue title — which may or may not be well-received by the calendar application — you should be able to accomplish this by leveraging the tribe_ical_feed_item filter. Let me know if you need help doing so.

    Also let me know if you have any remaining questions.

    in reply to: PDF tickets Extension / problems #1406728
    Cliff
    Member

    Since that .zip was named “tickets_template”, please confirm if that’s the actual name of your folder. Also, please confirm the full file path of where this folder is located on your system.

    in reply to: AFRICA! Really? #1406702
    Cliff
    Member

    Hi. Sorry for the confusion here.

    What’s really being shown is a latitude and longitude of 0,0

    It happens because your Map View says there are “There were no results found.”

    Please add an upcoming event and then the Map View should work as desired.

    in reply to: i have 1 aggregator license. #1406694
    Cliff
    Member
    in reply to: i have 1 aggregator license. #1406687
    Cliff
    Member

    Hi, Danno.

    Your “100 Imports” license is across all 10 of the sites. If one site is taking up 80 per day, there are only 20 left for the other 9 sites.

    Therefore, cannot (and there’s no benefit to) input more than one EA license on the same site.

    If you need more than 100 per day across all your sites, you can upgrade your EA license.

    in reply to: Move iCal/gCal buttons #1406685
    Cliff
    Member

    Hi. Thanks for the detailed request.

    Do you have the tribe_events_single_event_after_the_content action hook still in your custom template? That’s where the buttons are added by default: https://github.com/moderntribe/the-events-calendar/blob/4.6.7/src/Tribe/iCal.php#L19

    in reply to: move plugin to new website #1406670
    Cliff
    Member

    Please remove the license key from old site > wp-admin > Events > Settings > Licenses tab

    Then visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.

    Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

    Please let me know how this works for you.

    Thanks!

    in reply to: License key not working after renewal #1406655
    Cliff
    Member

    Hi. Sometimes the renewal license keys do take a day or two to fully work. However, if you’re still experiencing this…

    Please remove the license key from old site > wp-admin > Events > Settings > Licenses tab

    Then visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.

    Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

    Please let me know how this works for you.

    Thanks!

    in reply to: Nothing is working after update! #1406628
    Cliff
    Member

    Hi. Sorry you’re experiencing this.

    I visited your site and found one of your events with tickets: https://tucsonspeedway.com/event/buy-2018-tucson-speedway-flex-passes-season-passes/

    I didn’t see the error there. Are you still experiencing this issue?

    If you are, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Additionally, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Conflict with "Ultimate Membership pro 6.3" #1406610
    Cliff
    Member

    I was able to confirm the debug error.

    Beyond that, there wasn’t any helpful information.

    Sorry, but you’ll need to resolve this with their support or ask your developer or reference our documentation and list of known customizers.

    in reply to: 'The Events Calendar: Community Events' plugin has problems #1406599
    Cliff
    Member

    Okay, I found the code that outputs this. It’s actually from /wp-content/plugins/the-events-calendar/src/admin-views/linked-post-meta-box.php

    Therefore, please delete The Events Calendar core/free plugin and install a fresh version from the wp-admin plugin installer.

     

Viewing 15 posts - 1,726 through 1,740 (of 10,686 total)