[Cliff]

Hi, Andriy.

Yikes! That’s super weird. Since we don’t have other users reporting this, I am unsure what to tell you.

Maybe there’s an issue with our plugin’s way of adding products to the cart conflicting with your WooCommerce setup or one of its add-ons that you have activated.

Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

P.S. Forum reply notifications only get sent to the address in your My Account page. If you want replies to go to a different email, updating your account’s email is the only way our forum could send them to another email.

[Cliff]

Hi, Michael.

We really appreciate your kind words and your request.

I’ve passed your request on to management.

We may determine that pursuing this is too time consuming or costly for our interests, but they’ll give this a look.

Out of curiousity, if the product(s) you are interested in were no cost, would you be able to use it without the SAM.gov system? (I’m unfamiliar with any of your purchasing/vendor requirements.)

[Cliff]

Hi, Kirsten.

This is not fixed yet.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi again, Martin.

I’m glad you’ve got data in… now you need data out (display)…

Could you please provide me a Duplicator export (https://wordpress.org/plugins/duplicator/) for your entire site (excluding Media Library uploads)?

[Cliff]

Hi, Phillip.

Since we don’t support third-party themes, please pose this question to that theme author’s support channels. I’d guess your coding logic is fine (since it’s excluding everywhere), but you probably need to alter just their query specific to the countdown.

Please let me know what you find out after discussing this with them.

P.S. We also have a countdown widget: https://theeventscalendar.com/knowledgebase/configuring-the-events-countdown-widget/

[Cliff]

Hi, Mark.

Organizers and Venues are custom post types.

Event Categories is a custom taxonomy (tribe_events_cat), attached to the Events custom post type.

Hopefully this information will help you continue moving forward.

Please let me know how this goes for you.

 

[Cliff]

Hi, Jacqui. Thanks for your thorough question.

No, there’s not, but you could add it via cron.

Within your existing snippet, you could add logic to create a cron: https://developer.wordpress.org/plugins/cron/scheduling-wp-cron-events/

Please let me know how this goes for you.

[Cliff]

Hi, Leigh.

You could use the Event Website field: https://theeventscalendar.com/knowledgebase/url-as-word-button/

Event Tickets Plus has a Buy Now button (https://theeventscalendar.com/introducing-buy-now-buttons/), which seems to be the positioning you’re looking for at each event within the List Views.

While the coding isn’t “massive”, there would be a bit of it to get exactly what you’re wanting.

[Cliff]

Hi, Shane.

Please reference the following:

• https://theeventscalendar.com/knowledgebase/introduction-events-calendar-rest-api/
• /wp-content/plugins/the-events-calendar/src/Tribe/REST/V1

Beyond this, we can field bug reports but do not provide in-depth coding support.

Still, please do let me know if you have any follow-up questions on this topic.

[Cliff]

Thanks for your effort here. Since we don’t guarantee compatibility with all themes, per our Scope of Support / Terms, I would recommend discussing the issue with them.

Additionally, it’s always recommended to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Of course, we always recommend restorable database and file backups before modifying anything on your site.

[Cliff]

To be clear, events are stored in the database, not the files.

[Cliff]

I’m glad you got things sorted.

Because it seems you’re only missing something simple like padding/margin, I’d suggest getting things to work without the use of !important

I’m recommending this until https://github.com/mpdf/mpdf/issues/524 is resolved.

Please let me know how your troubleshooting goes.

[Cliff]

I appreciate your question and the desire to customize it for your use. However, we cannot provide additional customization help, per our Scope of Support / Terms.

If you need further coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Thanks for your details. I agree this could be improved how you suggested.

I logged this request with our developers.

The 0,0 comes from Lines 100-101 of /wp-content/plugins/events-calendar-pro/src/Tribe/Templates/Map.php

You could modify that file directly to change those default coordinates, but know that any future plugin update would overwrite such a change.

[Cliff]

That should definitely work. Or just delete it and manually re-install it from https://theeventscalendar.com/my-account/downloads/

Please let me know how this goes for you.

[Author]

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