PDF tickets Extension / problems

[Cliff]

Since that .zip was named “tickets_template”, please confirm if that’s the actual name of your folder. Also, please confirm the full file path of where this folder is located on your system.

[Ilkka]

Hi,

The correct folder name is tickets. And the file is from the following path:

/wp-content/themes/Avada-Child-Theme/tribe-events/tickets

1. We got the links for the tickets working. So we managed to find the correct details from the database for generating the link.

2. Also the file for the pdf naming we managed to do with our own domain name.

So these are not a problem anymore. Only the styling of the pdf.

Thanks.

ilkka

[Cliff]

I’m glad you got things sorted.

Because it seems you’re only missing something simple like padding/margin, I’d suggest getting things to work without the use of !important

I’m recommending this until https://github.com/mpdf/mpdf/issues/524 is resolved.

Please let me know how your troubleshooting goes.

[Ilkka]

Hi,

Thanks for your reply. Removing all !important does not have any effect on the pdf. The pdf still looks exactly same. Originally i think the important rules came from email.php template. However it does not have any effect. The Emailed ticket is 100% accurate and the pdf conversion is not. No rules are working for the pdf.

Being just curious how are your results turning out from pdf conversion. If you make a pdf ticket from your system is the generated pdf as it should be?

Any other suggestions for this…

ilkka

[Cliff]

Could you send me your new email.php that no longer has !important in it that you tested and is working in email but not in PDF?

[Ilkka]

This reply is private.

[Cliff]

This reply is private.

[Ilkka]

This reply is private.

[Cliff]

I was asking for a copy of one of your actual emails so I could report to the mPDF team. However, I simplified it and reported just from my own testing: https://github.com/mpdf/mpdf/issues/591

You can keep an eye out there if you want.

[Ilkka]

Hi,

Okay thanks. I will see it from there. Lets see what are the results.

ilkka

[Cliff]

Sounds good. Thanks for your understanding.

[Cliff]

Check out https://github.com/mpdf/mpdf/issues/591#issuecomment-354695239

If you want additional help with mPDF styling, please utilize https://stackoverflow.com/questions/tagged/mpdf

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Cliff]

Ilkka, we’ve published an update to PDF Tickets at https://theeventscalendar.com/extensions/pdf-tickets/

Version 1.1.0 auto-detects when something is out-of-date, such as if the Event’s details are changed, and auto-deletes these out-of-date PDFs.

See the changelog for the new deletion methods that exist, which you could use in your own customizations. Please open a new ticket if you need additional support on this or another issue regarding PDF Tickets.

Thanks for contributing by sharing your use case!

[Author]

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