Solved Closed📣 Maintenance Release for the Week of 9 July 2018
Hello! We’re happy to announce that we just published a Maintenance Release for The Events Calendar and several premium add-ons. Maintenance Releases are smaller updates between major updates that are mostly comprised of bug fixes, tweaks, and small but…
Solved ClosedDuplicate Tickets being created
Event Tickets Extension: PDF Tickets is creating multiple tickets for orders and emailing them to customers. Most recent example: customer order 4 items and should receive 4 tickets but they received 16 tickets. The order amounts are correct on the Woocommerc…
Solved Closedchange the word "RSVP"
Hi folks how can i change the word “RSVP”? my clients are not that familiar with this term. tom
Solved ClosedRSVP only "for free"?
Hi Folks i would like to create tickets via RSVP but the tickets should not be free. Where can i place the price? tom
Solved ClosedAdd Event and Attendee Information to WooCommerce Order Details
Hi! I installed the above extension and expected to see the content of additional ticket fields in the main order screen. But this is not the case. The information is only sent by email and is seen in the registered customers dashbord. Is this intended or a b…
Solved ClosedCheckout quantity field is set to 1 instead of zero
Hello we are offering 3 types of tickets for an upcoming event using Event Tickets Plus and we would like the quantity field to be set to zero by default but right now all three tickets are set to 1 by default which cause all three tickets to be placed into t…
Solved ClosedDequeued Assets
Good afternoon. I have the event ticket plus and when I go to settings, tickets, I do not see the PDF check box. I have version 4.5.6. Thank you
Solved ClosedEvent importer stopped working
We use your importer extensively on our site, and one of my guys just noticed on Nov 1st that it stopped working. The below screenshot is the message we get now – Your preview doesn’t have any records to import. Any thoughts?
Solved ClosedCost field for Community Events with RSVP's
I notice there restore the cost field when Event Tickets is activated. Is it possible to also restore this field for external Community users when Community Events & Community Tickets is installed? We would like the user to be able to create an RSVP event…
Solved ClosedRecurring Event Cleanup Tool: doesn't behave as described
Hi, today I wanted to test the Recurring Event Cleanup Tool from your support site: https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/ When I installed it and have a look at the settings it show me the attached screen. Unfortunately this l…
Solved ClosedHow to do shortcodes showing both thumbnails & organizers with Pro version ?
Hi The Event Calendar Team ! I am using your wonderfull plugin The Event Calendar in Pro version on my website. I need to ask few questions : One thing I don’t understand is how to do shortcodes which is showing both thumbnails & organizers from eve…
Solved Closedwhat is the right Events calendar shortcode plugin?
Hello, i just bought from the site: https://eventscalendartemplates.com/ a software called events calendar shortcodes and templates. Is Modern Tribe the owner? i have installed it but it does’nt seem well made like the Events Calendar Shortcode by Moder…
Solved ClosedExpired events causing a lot of 404s
We are heavily using the events calendar plugin. Now events have lifetime, activate and expiration date. The problem is we are getting a lot of crawl soft 404 / hard 404 errors from google crawl as some of the events have already expired. Is there a better wa…
Solved Closedempty PDF when you are on Windows
Hello, I have an other serious issue with the plugin view-print-download-pdf-tickets. When I’m on my computer (Macbook pro last version etc), it’s working great when I want to download the PDF of my tickets. But when a client is on Windows, the ti…
Solved ClosedWelcome to the Extensions Forum!
Got questions or concerns about one of our extensions? You’re in the right place! Before posting, though, please read through the following guidelines: We hope you find our extensions useful, but they are entirely optional components that are not suppo…