[Cliff]

Sounds good.

Please note that threads get Closed automatically after a couple weeks of inactivity. If it does get Closed, please open a new thread, adding your current problem description and also linking back to this thread.

Thank you!

[Cliff]

Hi, Rachman.

Could you please provide your full code customization (with regards to post statuses) so I can look further into this for you?

[Cliff]

Hi, Vivek.

Thanks for your detailed report.

Could you please send me a .zip of their Pro plugin so I can test on my site and see if I can replicate?

(Please do note, however, that we do not guarantee compatibility with others’ plugins, per our Scope of Support / Terms.)

[Cliff]

Hi, Casy. Thanks for your interest in our plugin suite.

1. In the wp-admin? You can use our Advanced Post Manager (APM)
2. Although we don’t have our own, The Events Calendar Category Colors exists but is a third-party plugin, not endorsed or supported by us.
3. You could add your vote to this existing feature idea: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5318027-month-view-have-multi-day-events-span-the-cons

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. Thanks for your detailed request.

The first sounds like a “data in from Google” question, while the second sounds like a “data out to Google” question.

1)

Event Aggregator does not import recurrence schedules.

What venue data are you referring to and how are you expecting it to work?

2)

The way iCalendar clients (e.g. Apple Calendar, Google Calendar, Outlook) work is that — if there’s more than one event — it’ll ask if you want to add this new calendar. The only way to add multiple events to an existing Google Calendar at once is to do so manually (https://www.howtogeek.com/howto/30834/add-an-ical-or-.ics-calendar-to-google-calendar/ has a step-by-step how-to)

If, instead, there’s a single event, it’ll ask you which of your existing calendars you want to import it to.

You can get single .ics files from each event’s single event page view.

With this information, please let me know if you have any follow-up questions.

[Cliff]

Hi, Kristyn. Thanks for your detailed request. Those are the latest versions so good job there. However, we haven’t had other reports of these issues.

There are 3 errors here. The first is not from our plugins but you should still troubleshoot it and get it resolved.

For the second and third… I’d suggest following these recommended troubleshooting steps for your own site:

Please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

The zip you got from https://theeventscalendar.com/my-account/downloads/

[Cliff]

You bet! We’re always glad to help.

Have a great rest of your week.

[Cliff]

Also, does the issue remain when using a default theme, like Twenty Fourteen?

[Cliff]

They are still there, oddly.

Could you please send me your account’s .zip in a Private Reply (which cannot be done via email replies)?

[Cliff]

Sorry things weren’t working just how you’d like. I’m glad you got a workaround, though.

If you’re interested, now or in the future, you could use our Event Aggregator service to copy from Google to The Events Calendar.

[Cliff]

What are each of those screenshots of? They both look great.

Could you please send a .zip containing nothing but your custom email.php file so I can test on my end?

[Cliff]

As for the Google Calendar timing issue, please provide a sample event, including a link to the event on the front-end of your site and a screenshot of this event’s wp-admin edit screen (to see the times).

[Cliff]

Hi, Paul. There’s definitely something wrong there.

I checked that link for console errors and found some. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

• https://cl.ly/1Z3K1b1Q0N1a — you somehow have additional P tags that aren’t actually there in the code
• Uncaught query function not defined for Select2 saved_tribe_venue — not sure what the issue is here

To fix the first, I’d recommend deleting and re-installing the plugins fresh from the wp-admin plugin installer.

Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

Please let me know how this goes for you.

[Cliff]

Hi. Sorry for the frustration here.

The link from the Export Events button at the bottom of each view would be as follows:

• Month: /events/?ical=1&tribe_display=month
• List: /events/list/?ical=1&tribe_display=list
• Week: /events/week/?ical=1&tribe_display=week
• etc

http://christ-church.net/events?ical=1 would be the same as your Month View’s export if Month View is your default view. Month view’s iCal export will export every event viewable on the calendar, including the few days from the prior month and the few days from the following month. For example, December’s Month View iCal export would include events from November 26, 2017, through January 6, 2018.

Your iCal export limit is not the same as how many events are displayed on List View — so please don’t set that to 1,000 unless you have other reasons to. (Such a high number could be cause for a really slow page load!)

The default output for iCal is 30 events. Some views, like Month and Week, export according to their own views; however, List View does not.

To make these views export more than the next 30 events, you can use one of the filters in the main file that contains the iCal export code:/wp-content/plugins/the-events-calendar/src/Tribe/iCal.php — particularly tribe_ical_feed_posts_per_page

Here’s a code snippet how to do just that:

https://gist.github.com/cliffordp/0da84c8596a04af3e7409afa62521273

Please let me know if you have any follow-up questions on this topic.

[Author]

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