Nothing is working after update!

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1405809
    tucsonspeedway
    Participant

    All I get now is a 404 page- losing sales by the hour- help!

    #1405816
    tucsonspeedway
    Participant

    Managed to get the page up- now getting:
    Warning: include(src/views/wootickets/tickets.php): failed to open stream: No such file or directory in /home/content/27/7576327/html/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 1156

    Warning: include(): Failed opening ‘src/views/wootickets/tickets.php’ for inclusion (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/27/7576327/html/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 1156

    #1406628
    Cliff
    Member

    Hi. Sorry you’re experiencing this.

    I visited your site and found one of your events with tickets: https://tucsonspeedway.com/event/buy-2018-tucson-speedway-flex-passes-season-passes/

    I didn’t see the error there. Are you still experiencing this issue?

    If you are, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Additionally, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    #1419557
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
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