[Cliff]

Gotcha. I see these console messages at your site: https://cl.ly/1p0k241x030i
(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Since this issue isn’t being reported by other users, I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

Let us know what you find out.

Thanks.

[Cliff]

Sorry for the confusion. I know we have a lot of add-ons, which can be good (save money not paying for what you don’t want) and bad (deciding which ones you do want).

Because it sounds like people are adding/editing events via Google Calendar, everything you said is available in the free version plus Event Aggregator.

If you want to allow adding/editing of events via WordPress user accounts without access to wp-admin, Community Events would be required.

To be clear, though, we don’t have “embed your site’s The Events Calendar on another site” functionality, although each event does support oEmbed.

You might also be interested in this snippet:

https://gist.github.com/cliffordp/96759ce94fedb344509ba2a02fc334ce

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Thanks for the additional information, Thomas.

Since you’re wanting to change text that’s not in English, I can tell it’s been translated. Therefore, you could leverage the translations to accomplish what you’re wanting:

We have this information regarding translations:

• Translating the premium plugins
• Translating The Events Calendar (free/core plugin)
• How to Override Plugin Language Files (custom language files on your own site)
• Customizing/Changing any bit of text (actual code snippet is at the very bottom) — or using the Say what? plugin (third-party, not guaranteed or supported by us) might be easier to setup and use to do the same thing as our provided code snippet

Please let me know if you need any further assistance.

[Cliff]

Hi. Sorry you’re having trouble regarding manual updates. Please reference https://theeventscalendar.com/knowledgebase/manual-updates/ for general information…

…Please delete Event Tickets and install a fresh version from the wp-admin plugin installer.

Deleting Event Tickets or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

[Cliff]

Hi, Jessica. Thanks for your interest in our plugin suite.

Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.

You could also Display a List of Attendee’s Events.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

 

[Cliff]

Hi, Thomas.

I don’t understand your screenshot because it’s not in English, but the Event Tickets and Event Tickets Plus email should display the event date, like the “December 29 @ 8:00 am – 5:00 pm” text shown in this screenshot: https://cl.ly/1q2D0F3g1P2j

If this isn’t working for you, please let me know what your email looks like.

[Cliff]

Hi, Yuval.

At this time, our Eventbrite Tickets displays their iframe, the code for which is in /wp-content/plugins/the-events-calendar-eventbrite-tickets/src/Tribe/Template.php

The purchase button that appears is from their iframe. Appending something to its URL is something you’d need to do on their end.

Please let me know how this goes for you after investigating further with them.

[Cliff]

Hi, Michael. Sorry you’re experiencing this.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

In the meantime, you can reference https://theeventscalendar.com/knowledgebase/manual-updates/ to perform updates manually.

[Cliff]

Hi, Gwinnett. Sorry you’re experiencing this.

This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi. I see you had a license for Event Aggregator, which expired December 19, 2017 (8 days ago).

That’s the product we’d recommend to import from Google Calendar to your WordPress site running The Events Calendar.

Please reference https://theeventscalendar.com/knowledgebase/event-aggregator-import-settings/ for the import settings.

Do you have any questions or issues using Event Aggregator; is there a reason you haven’t renewed it yet?

[Cliff]

Hi, Abi.

This is what I see there: https://cl.ly/1m2A1y400L2G

So it looks like it’s working. Are you still having this issue?

[Cliff]

Hi, Carolyn.

Please reference https://theeventscalendar.com/knowledgebase/required-fields-for-events-submission-form/ if you’d like to make certain fields required that aren’t by default.

[Cliff]

Hi, David.

I’m unsure what you’re asking, but here’s an example of a single instance within a recurrence series: https://wpshindig.com/event/seattle-beercode/2018-01-17/

Notice the “See all” link: https://wpshindig.com/event/seattle-beercode/all/

Is this what you’re asking about?

If you’re not seeing it and are expecting to, it could be your theme or some custom code in place that is hiding it.

Please let me know if this answers your question.

[Cliff]

In my testing, the “Finland” country did appear in the Filter Bar list when using the Month View or List View.

However, I was able to replicate your situation when using Map View.

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

If you’re referring to wp-admin > Events > General tab > “Miscellaneous Settings” section > “Debug mode” being checked causing you this problem…

…and if you’re comfortable manually editing your database…

…then you can edit the “tribe_events_calendar_options” option_name by changing the s:11:"debugEvents";b:1; part of it to s:11:"debugEvents";b:0;

(Of course, we always recommend restorable database and file backups before modifying anything on your site.)

[Author]

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