Photo View not working

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  • #1413488
    abi
    Participant

    Hi there,

    I can’t seem to get the photo view to work on my website. It’s what the client want’s so I’m keen to get it sorted.

    See the URL of the site here:
    http://434.abd.myftpupload.com/events/

    Many thanks in advance and Merry Christmas

    Abi

    #1413689
    Cliff
    Member

    Hi, Abi.

    This is what I see there: https://cl.ly/1m2A1y400L2G

    So it looks like it’s working. Are you still having this issue?

    #1414001
    abi
    Participant

    Hello,

    Yea, so I added some custom CSS to the template as per the below which
    meant that one of the events appeared, but it seems that they are stacked
    on top of each other so you can see the others below?

    Customer CSS I added.
    #tribe-events-photo-events{
    height: 2000px;
    }

    #tribe-events-photo-events.isotope {
    opacity: 1;
    }

    If there’s something I need to add so they are in the correct position that
    would be great to know.

    #1415283
    Cliff
    Member

    Gotcha. I see these console messages at your site: https://cl.ly/1p0k241x030i
    (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Since this issue isn’t being reported by other users, I’d suggest following these recommended troubleshooting steps for your own site:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    Of course, we always recommend restorable database and file backups before modifying anything on your site.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

    Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

    Let us know what you find out.

    Thanks.

    #1431806
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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