[Cliff]

Excellent! Thanks for letting me know.

[Cliff]

Hi, Richard.

This might be possible but I’d guess it would require a fair amount of custom development, which we do not provide as part of our support, per our Scope of Support / Terms.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

[Cliff]

Hi, Jake. Thanks for your interest in our plugin suite.

All our pricing is for a year of updates and support.

If your license expires, you’ll lose access to updates and support, but the plugin code won’t get automatically deleted from your site.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Noah.

We don’t provide custom styling support, but I’ve heard https://wordpress.org/plugins/snazzy-maps/ (third-party, not guaranteed or supported by us) works with our plugin.

I hope this helps. Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi. Please reference the “Access Control” section of https://theeventscalendar.com/knowledgebase/community-events-settings/ and let me know if you have any follow-up questions.

[Cliff]

Hi, Bram. Yes, we’ve begun exploration and development on Gutenberg, which is not scheduled for release until the 2nd quarter of 2018.

So, yes, we’re on it but there won’t be anything available from us on this front for a while.

Thanks for asking!

[Cliff]

Hi. I’ll close this thread as a duplicate of https://theeventscalendar.com/support/forums/topic/problem-with-check-in-qr-codes/

[Cliff]

Hi, Richard. Thanks for your interest in our plugin suite.

I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/8391186-reminder-emails-for-x-days-before-event

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi. Sorry you’re experiencing this.

I’m not familiar with anyone else reporting any of theses issues so I’d suggest following these recommended troubleshooting steps for your own site:

There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• License Keys
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

Of course, we always recommend restorable database and file backups before modifying anything on your site.

If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

Then, please share your System Information (while in Testing for Conflicts Mode) in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

Let us know what you find out.

Thanks.

[Cliff]

Hi. Thanks for asking and for your business.

If you purchased a plugin and got a refund, you can re-purchase and get the same Refund Policy period; so you can buy/re-buy one or many of our add-ons and thoroughly test them.

I hope this info helps. Let me know if you have any follow-up questions.

[Cliff]

Hi, Scott. I visited your site but it wasn’t up so I couldn’t tell what view is being used there.

Therefore, I would suggest reviewing our Themer’s Guide for how to change an h2 to h3.

Please let me know how this goes for you.

[Cliff]

Hi, Bredo. That’s how things work 🙂

Please download and install our free/core The Events Calendar plugin and give it a shot.

For event colors, The Events Calendar Category Colors exists but is a third-party plugin, not endorsed or supported by us.

You can also visit our demo site and see things without having to install it yourself: https://wpshindig.com/events/

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi, Sunny.

Our Events Calendar PRO add-on provides Related Events.

Jetpack’s Related Posts might be displaying the event post’s Published Date instead of its Start Date. If you’d like to use their plugin along with our plugin’s event posts, you’ll need to handle that yourself. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

Please let me know how this goes for you.

[Cliff]

Hi, Nadine.

Please understand that we do not provide support in this Pre-Sales Forum. However, here’s some information for you:

Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting any plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin does run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, like this.

[Cliff]

Hi, Claire.

Please visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.

Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

Please let me know how this works for you.

Thanks!

[Author]

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