Error Message: License key out of installs after launching new site

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Home › Forums › Calendar Products › Events Calendar PRO › Error Message: License key out of installs after launching new site

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  • January 14, 2018 at 11:54 pm #1426268
    aamonterey
    Participant

    We activated Events Calendar PRO on our new site a couple of weeks ago while it was in development. Today we launched the site and we’re receiving an error message that our license key is out of installs.

    Need to know how to correct this issue. The temporary domain (aamonterey.wpengine.com) for the development site is no longer available.

    January 15, 2018 at 7:27 pm #1427160
    Cliff
    Member

    Hi. Please visit https://theeventscalendar.com/license-keys/ and remove the old site from being assigned that license.

    Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab

    Please let me know how this works for you.

    Thanks!

    January 15, 2018 at 10:15 pm #1427254
    aamonterey
    Participant

    Hello – Seems to have worked. Thanks!

    January 16, 2018 at 6:40 am #1427496
    Cliff
    Member

    Excellent! Thanks for letting me know.

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