[Brendan]

Hi there,

Thanks for emailing support and sorry you are experiencing issues with the tickets. Can you also try testing for conflicts with your theme and other plugins? If you would prefer not to do this on your live site, WP Staging will let you create a quick copy of your live site that you can use for testing. Let me know what you find!

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. Out of the box, not an option. But some users have installed a separate plugin called “Duplicate Posts” that will accomplish this for you.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. Recurring events with create separate events so you would need Events Calendar Pro. You would need the Community Events as well if you need organizers to post and edit events.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. With Community Events you can allow users to edit there events as well.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. The only way to do this would be to cancel the order and then have the customer purchase with the new payment method.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. Currently, they only allow the two payment methods stated. It wouldn’t hurt to contact them if you need credit card payments to work so they know its useful for our customers.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. If you upgrade to Pro you will lose the customizations since those were done on the regular plugin. The Filter bar addon will give you search capabilities. In regards to the photos, they work the same on both calendars so the only thing I could see you benefitting from at this point is the keyword search.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for your patience. Our devs are still working on a fix. I will update you as soon as its been completed.

Thanks,
Brendan

[Brendan]

Hi There,

Thanks for emailing support. All you need to do is buy a new license and insert the new license key into you site by going to Events > Settings > Licenses.

Thanks,
Brendan

[Brendan]

Hi Chris,

Thanks for considering our products. In your case you would want your packages as an separate event. You can customize it however you would like and if you need map functionality you will wanted to get The Events Calendar Pro. If you need to sell tickets on your site, the Event Tickets Plus plugin will also be required.

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support. Our Event Aggregator will import events from a specific link. It will only import event data. If you want to manually import, you can preview the import and only select the events you would like to have on your website.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for considering our products. Based on your description it looks like you will need shortcode options and the ability to sell booking tickets so you will need two free plugins and two paid plugins. (Events Calendar, Event Tickets, Events Calendar Pro, and Event Tickets Plus)

Hope that helps.

Thanks,
Brendan

[Brendan]

Hi there,

I understand. So when you remove the custom code, it works fine?

Thanks,
Brendan

[Brendan]

Thanks for the feedback!

[Author]

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