Brendan

Forum Replies Created

Viewing 15 posts - 1,021 through 1,035 (of 2,028 total)
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  • in reply to: Calendar Setting #1497075
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: New Tickets to Existing Event #1496927
    Brendan
    Keymaster

    Hi there,

    Those errors do not look like they are from the debug file. Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket.

     

    You can upload the debug log here.

    Thanks,
    Brendan

    in reply to: Event Tickets Plus – reset orders #1496714
    Brendan
    Keymaster

    No worries, Thx for the reply.

    in reply to: Duplicated Events #1496032
    Brendan
    Keymaster

    Hi there,

    You could but you would have to create separate events and not a recurring event.

    Thanks,
    Brendan

    in reply to: Calendar not working correctly #1496026
    Brendan
    Keymaster

    Hi there,

    In this case there could have been some changes to the naming conventions. I can put this in the queue for someone to look more into this as a customization.

    Let me know if you would like to explore that.

    thanks,
    Brendan

    in reply to: New Tickets to Existing Event #1496025
    Brendan
    Keymaster

    Hi there,

    Please enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket.

    Send me what errors you are receiving.

    Thanks,
    Brendan

    in reply to: Paid Events #1496024
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. In this case you would only need Events Tickets Plus and Woocommerce to accomplish the selling of tickets through Paypal.

    Thanks,
    Brendan

    in reply to: how to Get Organizer ID from Organizer Name #1496014
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. If you hover your mouse over the name, you can look at the bottom left of your screen and see the URL and it will say post= and a number. The number is the organizer ID.

    Let me know if that works.

    Thanks,
    Brendan

    in reply to: Event Tickets Plus – reset orders #1496013
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: The Filter Bar Integration #1496012
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support and great question. If you select the filters first then search, the search feature will only search in those filters. So yes to your question.

    Thanks,
    Brendan

    in reply to: Event cancellation – The events calendar #1496011
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: BUG with currency #1496010
    Brendan
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

    If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

    Thanks,
    Brendan

    in reply to: Import not working #1495916
    Brendan
    Keymaster

    This reply is private.

    in reply to: Facebook import #1495911
    Brendan
    Keymaster

    Hi there,

    Some updates were released recently. Are you still having issues. with this?

    Thanks,
    Brendan

    in reply to: Duplicated Events #1495910
    Brendan
    Keymaster

    Hi there,

    Correct, you would go in and create a new event. Then in the admin section of that event is where you can setup your recurring event options. The community events is a separate plugin. Also, if you have a multisite, each site is considered a separate site if you use the subdomain route. If your multisite uses directories (ie: site.com/site1) then it would only need the one license.

    If not then you would need to purchase an agency license which will handle up to 10 sites.

    Hope that helps.

    Thanks,
    Brendan

Viewing 15 posts - 1,021 through 1,035 (of 2,028 total)