Event Tickets Plus and Easy Digital Downloads

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1481166
    Bev
    Participant

    There doesn’t appear to be any other way to report a bug, so I’ll post it here.

    The Event Tickets Plus plugin version 4.7 and Easy Digital Downloads version 2.9 do not work together. The text of the resulting error message when displaying the event with a ticket is:

    Catchable fatal error: Object of class EDD_Download could not be converted to string in …/wp-content/plugins/easy-digital-downloads/includes/download-functions.php on line 201

    The problem can be traced to event-tickets-plus/src/Tribe/Commerce/EDD/Main.php line function get_price_html. Inserting the following code fixes the problem:

    if ( $product instanceof EDD_Download ) {
    $product_id = $product->ID;
    }

    Note that I could not post in the Event Tickets Plus support forum since our license is for a non-profit.

    #1481869
    Brendan
    Keymaster

    Hi there,

    Thanks for the feedback. I will let our dev team know to check this out.

    Thanks,
    Brendan

    #1490124
    Jatinder Palaha
    Participant

    Has this issue be resolved as we’ve got the same problem

    thanks

    #1490128
    Brendan
    Keymaster

    Hi there,

    Please update to the latest version of the plugins and let me know if that fixes the issue.

    Thanks,
    Brendan

    #1490427
    jt
    Guest

    all plugins up to date, still getting the issue 🙁

    #1490480
    Bev
    Participant

    There has been no update to Event Tickets Plus since I reported this issue.

    #1491171
    Brendan
    Keymaster

    Hi there,

    Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find.

    Thanks,
    Brendan

    #1491529
    Bev
    Participant

    Version 4.71 of Event Tickets Plus fixes the problem. Thanks.

    #1491761
    Brendan
    Keymaster

    Thanks for the feedback!

    #1512417
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 10 posts - 1 through 10 (of 10 total)
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