[Brendan]

Hi Helen,

Sorry, for the confusion. A few things could be happening, however for now,, you could downgrade both plugins to their last version prior to your current versions and that should work: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

Let me know how that goes, then we can troubleshoot this further. That should at least give you a working calendar.

Thanks,

Brendan

[Brendan]

This reply is private.

[Brendan]

Hi Ivan,

Just wanted to give you an update, we are still working on this.

Thanks for your patience.

Brendan

[Brendan]

Hi there,

Unfortunately I do not have an ETA on this feature. The only way to add it would be to get someone to add custom code. Let me know if you need a list of trusted companies that make customizations with our plugins.

Thanks,
Brendan

[Brendan]

Hi Doug,

Thanks for your patience. Its a pending fix and devs are aware, just unsure on the timeframe. Its high priority so we will let you know as soon as its resolved.

Thanks,
Brendan

[Brendan]

Hello Pam and welcome back ?

Can you copy/paste the following snippet and replace the code you provided in your functions.php file and let me know if events are sorting alphabetically in photo view. Please test the code using the default WP theme and only our plugins activated.

Let me know if it helps and thanks for choosing PRO!


add_filter( 'pre_get_posts', 'tribe_change_event_order', 99 );
function tribe_change_event_order( $query ) {
if ( tribe_is_past() || tribe_is_upcoming() || tribe_is_photo() ) {
$query->set( 'orderby', 'title' );
$query->set( 'order', 'ASC' );
}
return $query;
}


[Brendan]

Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in ourEvents Calendar PRO forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.

If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.

Thanks,
Brendan

[Brendan]

Hi There,

Thanks for emailing support and sorry you are having issues. Can you upload the csv file here so I can look at it?

Thanks,
Brendan

[Brendan]

Hi Carolyn,

Didn’t realize it was that much. Definitely looks like a useful feature if our devs can add it.

Thanks,
Brendan

[Brendan]

Hi Raymond,

On the dropdown right above the category, are you selecting featured image? By default it may say Do not import.

Let me know how that goes?

Thanks,
Brendan

[Brendan]

Hi there,

Nice! Glad to here.

Let us know if you run into any other problems.

Thanks,
Brendan

[Brendan]

Hi Helen,

I was able to track this down and see it is a known issue currently in process to be fixed. I added this ticket to be notified as soon as its resolved.

Thanks,
Brendan

[Brendan]

Hi John,

Good idea. That indeed would be a viable workaround since an organizers page will show all of their upcoming events.

Thanks,
Brendan

[Brendan]

Hi Chris,

You would need to know css. We do have themer’s guide but it would require coding.

Let me know if you would like that.

Thanks,
Brendan

[Brendan]

Hi There,

I see. Looks like something is missing from code or may be corrupted. Can you please reinstall our plugins. Just delete them and reinstall them. All of your database info will still be there so you don’t need to worry about losing info. But as always, make a backup.

Thanks,
Brendan

[Author]

Posts