Keep getting an error when trying to update a license key

[erichdahlke]

Hello,

I just purchased a multi-site license for Event Calendar Pro and I keep getting this error when trying to enter the license key: https://www.dropbox.com/s/89xtyrl9iqysd4d/Screenshot%202017-12-14%2012.55.44.png?dl=0

Please advise.

Thanks,

-Erich
[email protected]

[Brendan]

Hi Erich,

Thanks for emailing support and sorry you are having issues with the license. The license should be automatically applied. Looks like the license in the screenshot shows the Event Aggregator. If you place your Events Calendar Pro license in the Event Aggregator field, you would be receive this error.

Does that make sense?

Thanks,
Brendan

[erichdahlke]

Hi Brendan,

I have event aggregator running on a different install successfully. I am trying to use Event Calendar Pro on 2 different installs and when I add the respective license key, it keeps returning an error about Event Aggregator.

Please advise.

Thanks,

-Erich

[Brendan]

This reply is private.

[erichdahlke]

This reply is private.

[erichdahlke]

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[Brendan]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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