Brian

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Viewing 15 posts - 9,151 through 9,165 (of 11,256 total)
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  • in reply to: Link to Past Events page in Main Navigation #923707
    Brian
    Member

    Hi Nick,

    That is possible.

    The easiest way is to use the WordPress Menu Link Field and enter the url to the Past Events(or Upcoming) or any other page you would like to send your visitors too.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Non-profit pending, using receiver #923705
    Brian
    Member

    Please email us at pro(at)tri.be and we can better help you there.

    Thanks

    in reply to: CHECKOUT NOT WORKING #923682
    Brian
    Member

    Sorry we were unable to fix the conflict with your theme, our plugin, and Authorize.net AIM.

    For a refund please email us at pro(at)tri.be with your receipt number and we can take care of it.

    in reply to: "Add new ticket" is not saving when I save #923681
    Brian
    Member

    bluefire2121,

    Glad you were able to figure it out. Since it is working for you and since there is has not been any activity on this thread for over 2 weeks by edgeproductions, I am now closing it.

    Feel free to start a new thread if you have further issues. Thanks! 🙂

    in reply to: Add Media, Visual and Text buttons disabled #923680
    Brian
    Member

    Usually to share a screenshot you need to host in on a service and just provide the link here for it to work.

    It sounds like a conflict with the Events Calendar is causing this.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And let me know what you find out.

    Thanks

    in reply to: List of templates for Event Calendar? #923679
    Brian
    Member

    Thanks for marking this resolved. I think a list would be nice as well, not sure how feasible it is, but I will bring it up in our meetings.

    Closing out this ticket, but if you have any other issues related to this or something new, please create a new one.

    Thanks

    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. When running a multisite you will only need to activate and add the license once in the Network Settings if you do a Network Activate of the plugin. Even if you activate the plugin on each individual site only the first site will have the license field in the settings, so again you only have to enter the license once.

    Although, we do not have a license for unlimited or thousands of sites you could purchase the Developer’s License and that should cover you for your Multisite.

    Does that help?

    in reply to: Have these been addressed? #923676
    Brian
    Member

    Hi,

    Thanks for the interest in WooCommerce Tickets.

    We are working on upgrading our simple ticketing solution with more features, but those features have not been added yet.

    See my answers below:

    1) Overbooking
    – 100 Adult + 100 Child Tickets = 200 tickets; when in actual fact I’m selling only 100 tickets, a combination of which can be adults and children

    We are working on having a global stock, but not released it yet and do not have a timeline for that.

    2) No proper recurring event

    We do not support recurring events and not sure the timeline for adding that feature.

    3) When a customer buys a ticket, we are not told which event it is for

    The tickets show up under the event attendees and you can tell by the name of the ticket for which event it relates to.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Translation plugin ? #923674
    Brian
    Member

    Ok let us know if you would like more help in another ticket, but since you marked this resolved.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Reoccurring events not working with WPML #923673
    Brian
    Member

    Hi Sebastian,

    I totally understand the request for more information on helping make the two plugins work together. Unfortunately, we do not have a resource like that, we know there are conflicts, but have not started out project to dig in and fix them nor do we have any temporary solutions to provide. Sorry for not having more for you, again we are interested in making the two plugins work well together, but we are just not there yet.

    Thanks

    Brian
    Member

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Paypal #923667
    Brian
    Member

    Hi rantfarmentertainment,

    If you sign up for our newsletter we may make the announcement there, otherwise please keep checking back. We are working on getting Paypal working our site, but ran into some bugs that we have to work out first, I do not have a timeline with the Holidays starting this week when it maybe live.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Add text ticket box #923665
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Pro Calendar not working #923028
    Brian
    Member

    Hello,

    Sorry for the issues you are having. Geoff has left for the day, but I have two things for you to check out to try and resolve this.

    First can you check the setting in your admin on this tab:

    Events > Settings > Display Tab > Events Template.

    Please check what the template is set to. Usually either Default Events Template or Default Page Template Work the best, but another might work too.

    If changing that does not resolve the issue can you please follow our testing for conflicts Guide:

    Testing Conflicts With Themes and Other Plugins

    That will let us know if there is a conflict on the site causing the issue.

    Let us know how that works out and we can go from there.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having with this. I can help clarify it.

    This was a feature for awhile, but it was not picking up WooCommerce prices, but now we fixed it and it only shows one price. I can see how that is confusing.

    Some CSS will hide the cost field everywhere:

    .tribe-events-list .tribe-events-event-cost,
    .tribe-events-schedule .tribe-events-cost,
    .tribe-events-meta-group dl dt:nth-child(5),
    .tribe-events-meta-group .tribe-events-event-cost {
    display:none;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    “Currently, WooTickets will only show up on the frontend once per full event. For PRO users this means the same ticket will appear across all events in the series. Please configure your events accordingly.”

    That message is in reference to Recurring Events with WooCommerce Tickets. If you create a Recurring Event and create the ticket for the series it has one stock of tickets for the entire series and not a stock by each individual event.

    Let me know if that helps.

    Thanks

Viewing 15 posts - 9,151 through 9,165 (of 11,256 total)