Brian

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Viewing 15 posts - 11,221 through 11,235 (of 11,256 total)
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  • in reply to: Compulsory Field #681116
    Brian
    Keymaster

    Sam,

    I can help point you in the right direction to make the email organizer field required.

    We have a guide already in place here:

    https://theeventscalendar.com/change-required-fields-on-community-event-submission-page/

    If you take the first block of coding and copy that to your theme’s function.php it will make the email organizer field required.

    You may not want all the fields required in that first array and can remove them as you would like.

    If you have any issues please let us know.

    Thanks!

    in reply to: extra fields for venues #681070
    Brian
    Keymaster

    SR,

    Here is a brief overview of a way to add custom fields to the Venue or Organizer Post Types in the Events Calendar using Advanced Custom Fields(ACF) Plugin.

    Add ACF to your site and activate the plugin.

    Click on Custom Fields in the side menu and Add New

    Since this is for Venues look for the Location Box.

    Make sure Post Type is selected in the first dropdown and set it equal to tribe_venue.

    This will now make the Custom Fields you create in this group show only on the Events Calendar Venue Edit Page.

    To create your first text field, click Add Field and fill in the information and then publish.

    There are some many different options to do in ACF so it make take you a couple tries to get all the fields as you want them, here is a link to all their documentation:

    Resources on creating groups:

    Creating a Field Group

    All the Documentation for ACF

    http://www.advancedcustomfields.com/resources

    That will create all the fields so you can enter information in the Admin.

    To display on the Front End of your site you will need to move to your theme and edit the single-venue.php found in the pro plugin. Here is out guide on making template edits:

    https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

    Once you have that file in your theme you can use ACF function to display fields where you would like them.

    The basic function is:

    $value = get_field( "text_field" );

    echo "Text:". $value;

    Here is more information on using get_field()

    get_field()

    I would recommend doing one test field and getting it created and showing on the venue edit page, then add a value to it and working on getting that value to show on the single-venue.php template. Then you should have the process down and can do the customization the way you would like.

    As for why there is no additional fields in the Settings tab I do not have an answer. I will though bring it up with the developers and see if that can be added as a feature in a future release.

    Thanks!

    in reply to: extra fields for venues #675245
    Brian
    Keymaster

    Hello,

    Unfortunately, there is no way within the Events Calendar to add custom fields to the Venues.

    However, it is a custom post type so you could use a plugin such as Advanced Custom Fields to add in custom fields and then use custom templates in your theme to show the custom fields you add there.

    If you need help in that direction let us know and we can give you information to get you going.

    Thanks.

    in reply to: Free tickets without log-in #675225
    Brian
    Keymaster

    Hello!

    Yes you can offer free tickets and it depends on the e-Commerce system for guest checkout, but I know that WooCommerce has a Guest Checkout so you do not have to create an account.

    http://docs.woothemes.com/document/configuring-woocommerce-settings/

    You maybe able to play around in WooCommerce and get the guest checkout working there and then just add our WooTicket Plugin to your site.

    Thanks!

    in reply to: Images not showing up on Events Calendar Pro #675181
    Brian
    Keymaster

    Great, glad that helped, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    in reply to: CSS Help, pulling my hair out!!! #675179
    Brian
    Keymaster

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

    Thanks!

    Brian
    Keymaster

    Eric,

    I looked into this more and yes it is true tribe_get_organizer() returns the name of the organizer without a link.

    However, There is this filter:

    add_filter( 'tribe_get_organizer', array( $this, 'link_organizer' ) );

    Which is adding the link to the name in the Meta Template only.

    I will check around and see if we can tighten up that filter to only do it under the Organizer Heading.

    Thanks!

    in reply to: New Event and Map view don’t work #673972
    Brian
    Keymaster

    Hello,

    I checked out your site and see the errors, let me help you try to resolve them.

    Since this is a new install please flush your Permalinks and make sure they are not on the default setting.

    To do that on your  website, login to the Admin, go to Settings->Permalinks, check the setting to make sure default is not selected and change if it is, and click save permalinks. That’s it!

    Here is a link to WordPress Codex explaining all the Permalink Options you have and how to change it in WordPress.

    http://codex.wordpress.org/Using_Permalinks

    Add Event
    Please let me know if you entered the Add Event Link Yourself?

    I am asking because our Community Events Plugin adds the front event submission form and is not a feature on the plugins you have purchased.

    So I would like to clarify where that is coming from.

    Thanks and if you still running into a problem please let me know and we can try the next step.

    in reply to: CSS Help, pulling my hair out!!! #673937
    Brian
    Keymaster

    Neil,

    Sorry your having some frustration here, let me see what I can do so you don’t pull out any more hair.

    It looks like the issue is the floated div’s height and some are longer then others and when that happens a div will not float all the way to the left.

    If you add this to you css it sets everything to the same height and will show 3 per line then. You may have to play around with it to get it exactly how you want it.

    #tribe-events-photo-events .vevent.tribe-events-photo-event {
        height: 480px;
    }
    

    Also, you may have to add more selectors to the beginning to get it to take such as: #tribe-events-content-wrapper.

    Let us know if that helps or you have any other questions.

    Cheers!

    in reply to: Images not showing up on Events Calendar Pro #673889
    Brian
    Keymaster

    Hello,

    I think I can guide you in the right direction.

    I took a look at both the map view and the list view on your site and the coding they both use the same function so I would expect if that was broken both would be.

    I did noticed on the List view the image url is different and looks like this:

    http://i2.wp.com/5kevents.org/5k/wp-content/uploads/2014/08/iron_horse_newweb.jpg?fit=151%2C150

    That i2.wp.com is from Jetpacks CDN, so if you can turn that off that might help.

    Another area to check is any htaccess security coding or a security plugin, or your hosting service that is preventing the site from showing the images from the CDN.

    I hope that helps get you in the right direction, let us know if have trouble.

    Thanks

    in reply to: Renewal of WooTickets #673829
    Brian
    Keymaster

    Hello,

    If the license expires the WooTickets Plugin will keep working.

    However, you will not have access to new updates or the Support Forum.

    Thanks

    in reply to: Inquiry user submitted event #673815
    Brian
    Keymaster

    Hello!

    Yes, using the Community Events Plugin Front End Submitted events does allows custom fields created through the Additional Fields Tab of The Events Calendar.

    Thanks for your interest in using our plugins.

    in reply to: Community Events – guests logging in get a blank page #673702
    Brian
    Keymaster

    Let me go over the two issues you are having the login redirect and the 404 errors and see if I can get you in the right direction.

    404 Errors
    There are two links for Community Events

    On your site the link your provided gives a 404 error, but if I got to:

    labeerweek.com/2014/events/events/add

    or

    labeerweek.com/2014/events/events/list

    So it looks like the default slug of community was changed to events.

    Do you see the forums to view events and add events as an admin using those links?

    Are you able to login there using your test registered user account?

    Login Redirect
    For the login redirect something is trying to redirect the user to the Admin, but it being blocked and showing a blank page.

    Since you said you have not checked to block the admin from the Community Events Tab there could be an issue with another plugin, your theme, or a coding snippet.

    To see where the issue is please follow out Testing For Conflicts and let me know what you find out. (which you may have done with the other problems you have been having)

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    As for customizing the the Welcome email that is beyond the support we can provide here, but these two threads can get you in the right direction:

    http://wordpress.stackexchange.com/questions/4514/how-do-i-customise-the-new-user-welcome-email

    http://wordpress.stackexchange.com/questions/84674/create-custom-welcome-email-without-a-plugin

    Thanks

    Brian
    Keymaster

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Community Events – guests logging in get a blank page #668145
    Brian
    Keymaster

    Hi Kelly,

    I still you are running into some frustration with this so let me see if I can get you going in the right direction.

    I have some questions for you to narrow this down and some tasks to do to see if that helps.

    For the email link:

    What is the link that is sending new users to a blank page? What is the link suppose to be?

    I believe this plugin helps with editing the Welcome Email and you might be able to change the link there:

    SB Welcome Email Editor

    For the 404 Errors

    Can you please resave the permalinks in the WordPress settings and see if that enable fixes page not found error.

    I am unable to see the community forms because I am not a user, but are you testing them by using an account with the same role a visitor would have and not your member role?

    And are you blocking the Community Events Pages for users only with any other method? Or you just have it unchecked in the Community Events Settings to not allow anonymous submissions?

    Please get back to me on these questions and try that plugin to edit the Welcome Email and we can go from there to get this fixed.

    Thanks!

Viewing 15 posts - 11,221 through 11,235 (of 11,256 total)