Brian

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Viewing 15 posts - 31 through 45 (of 11,256 total)
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  • in reply to: Event Tags #1272059
    Brian
    Keymaster

    Hi,

    Thanks for using our plugins. I can help out here.

    We do have this included in our Community Refresh release.

    It is finishing up development this week and hope to release it soon, but I do not have an exact timeline to give out.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Display bug – Events Calendar PRO 4.4.4 #1255614
    Brian
    Keymaster

    Hi,

    Thanks for using our plugins. I can help out here.

    It looks like your have Autooptimize active can you either manually clear its cache or disable the plugin and see if that helps?

    Let us know how that works out.

    Cheers

    in reply to: refund #1253370
    Brian
    Keymaster

    To request a refund please follow our policy outlined here:

    https://theeventscalendar.com/knowledgebase/refund-policy/

    And we can take care of it. Thanks

    in reply to: Download not in my account list #1252177
    Brian
    Keymaster

    No worries!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Download not in my account list #1251679
    Brian
    Keymaster

    Hi,

    Thanks for using the Events Calendar.

    Event Aggregator is included in the Free Version of the Events Calendar.

    So you can use that link to download it or get it from WordPress.org

    Then you can follow this guide to getting everything setup:

    https://theeventscalendar.com/knowledgebase/new-user-primer-event-aggregator/

    Cheers

    in reply to: I will not be renewing my license #1250601
    Brian
    Keymaster

    We were able to find out the issue is an update not showing.

    Once the plugin has been updated it appears to have fixed the issue.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Setting First Day of Week #1247902
    Brian
    Keymaster

    Hi,

    Thanks for using our plugins.

    You found the answer, but for reference for anyone else.

    You can change that with a WordPress setting.

    Go to WordPress Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    I am glad to see you were able to figure it out.

    Cheers

    in reply to: 30 day return policy #1247555
    Brian
    Keymaster

    Hi,

    We have your refund request in our email and will process that in the next day.

    I am going to close out this thread as we will help you there.

    Cheers

    Brian
    Keymaster

    Hi,

    Thanks for using the Events Calendar.

    Event Aggregator is included in the Free Version of the Events Calendar.

    So you can use that link to download it or get it from WordPress.org

    Then you can follow this guide to getting everything setup:

    https://theeventscalendar.com/knowledgebase/new-user-primer-event-aggregator/

    Cheers

    in reply to: Avada Licence #1239917
    Brian
    Keymaster

    No worries.

    We do have a Non Profit Program for The Events Calendar Pro through:

    https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/

    Our license does not restrict usage.

    And our license works for one install, but the plugin works without the license so you can manually update one site and automatically update another.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Avada compatibility & Licence Questions #1239766
    Brian
    Keymaster

    Hi,

    Thanks for the interest in our plugins.

    I think Avada will be a better resource to answer your questions.

    I am going to go ahead and close this ticket and we will help you out in your other Pre-Sales Question later today.

    Thanks!

    in reply to: "View all" recurring events don’t list the events #1230565
    Brian
    Keymaster

    Hi Vera,

    It looks like a bug with the email reply being attributed to the created of the ticket.

    I have fixed your reply and we are looking into the issue.

    Cheers

    Brian
    Keymaster

    This reply is private.

    in reply to: Download older Events Calendar Pro #1224818
    Brian
    Keymaster

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Download older Events Calendar Pro #1224671
    Brian
    Keymaster

    Hi Todd,

    I looked at your account and all the downloads should be available here for you:

    My Account

    Are you not seeing the dropdown box with the version number to get older versions of the plugins?

Viewing 15 posts - 31 through 45 (of 11,256 total)