Forum Replies Created
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AuthorPosts
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January 25, 2017 at 3:32 pm in reply to: Strange thing – someone else is posting from my account #1224053
Brian
MemberHi,
Thanks for bringing that up.
It looks like it was a forum reply by email.
They were not signed into your account and I change the author to the correct person on that reply.
I will be on the look out and see if this happens to anyone else, but so far this is the first I have seen it.
Let me know if you have any follow up questions.
Cheers
Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the translation forum, I’m afraid we do not provide technical support. If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:
https://theeventscalendar.com/support/forums/
Thanks again!
Brian
MemberHi,
You can change that with a WordPress setting.
Go to WordPress Settings > General > “Week Starts On”
Then change that to Sunday and the month view will now start on Sunday.
Thanks
January 20, 2017 at 11:13 am in reply to: Not able to set beginning day to "Sunday" versus the default setting for Monday #1221646Brian
MemberYou’re Welcome.
Glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
January 20, 2017 at 8:38 am in reply to: Not able to set beginning day to "Sunday" versus the default setting for Monday #1221554Brian
MemberHi,
Thanks for using our plugins. I can help out here.
You can change that with a WordPress setting not a The Events Calendar Setting.
Go to WordPress Settings > General > “Week Starts On”
Then change that to Sunday and the month view will now start on Sunday.
Thanks
Brian
MemberTo request a refund please follow our policy outlined here:
And we can take care of it. Thanks
Brian
MemberHi,
Glad it helped.
We are developing it now and hope to release it middle of next week.
Cheers
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
I have changed the start date of your license and should see older versions of the plugin now.
You can download the older versions from your account here on theeventscalendar.com
Older versions of the core plugin here:
https://wordpress.org/plugins/the-events-calendar/developers/And in your account too.
Follow these steps to manually change the plugins:
Cheers
Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
I have changed the start date of your license and should see older versions of the plugin now.
You can download the older versions from your account here on theeventscalendar.com
Older versions of the core plugin here:
https://wordpress.org/plugins/the-events-calendar/developers/And in your account too.
Follow these steps to manually change the plugins:
Cheers
Brian
MemberHi,
Sorry for the issues you are having. I can help out.
I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.
Please follow this guide to resolve the issue with a plugin:
https://theeventscalendar.com/knowledgebase/divi-pagination-problems/
That should fix the issue.
Let me know how that works out.
Thanks
January 18, 2017 at 8:33 am in reply to: I have made a double phurchase ? How do i get a refund #1220272Brian
MemberHi There,
To request a refund please follow our policy outlined here:
And we can take care of it. Thanks
January 13, 2017 at 4:48 am in reply to: Legacy imported events show in event calendar backend but not on events page? #1217995Brian
MemberHi,
Sorry for the issues you are having. I can help out.
I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.
Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages
Change that number to 10 or what you have as the number of events to show in our settings.
That should fix the issue.
Let me know how that works out.
Thanks
December 28, 2016 at 6:55 pm in reply to: Events not showing up in list until you hit "find" #1211253Brian
MemberHi,
Sorry for the issues you are having. I can help out.
I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.
Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages
Change that number to 10 or what you have as the number of events to show in our settings.
That should fix the issue.
Let me know how that works out.
Thanks
Brian
MemberHi,
Thanks for using the Events Calendar.
Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.
Having said that.
It was a little tricky to get working, but I Found if I set these two settings to this it worked for me:
X Theme Setting:
Appearance > Customize > Blog > “Full Post Content on Index” Set to > OnThe Events Calendar Settings:
Events > Settings > Display Tab > “Events template” Set to > Default Events TemplateLet us know how that works for you.
Cheers
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