Brian

Forum Replies Created

Viewing 15 posts - 46 through 60 (of 11,256 total)
  • Author
    Posts
  • in reply to: Strange thing – someone else is posting from my account #1224053
    Brian
    Member

    Hi,

    Thanks for bringing that up.

    It looks like it was a forum reply by email.

    They were not signed into your account and I change the author to the correct person on that reply.

    I will be on the look out and see if this happens to anyone else, but so far this is the first I have seen it.

    Let me know if you have any follow up questions.

    Cheers

    in reply to: Community: Submit Event Not Working – Help! #1223814
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the translation forum, I’m afraid we do not provide technical support. If you have purchased a plugin from us, please login and post in the premium forums for that plugin and we can help you out there:

    https://theeventscalendar.com/support/forums/

    Thanks again!

    in reply to: Begin week on #1223278
    Brian
    Member

    Hi,

    You can change that with a WordPress setting.

    Go to WordPress Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    Thanks

    Brian
    Member

    You’re Welcome.

    Glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    You can change that with a WordPress setting not a The Events Calendar Setting.

    Go to WordPress Settings > General > “Week Starts On”

    Then change that to Sunday and the month view will now start on Sunday.

    Thanks

    in reply to: Refund #1221110
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Same Issue: Download older Events Calendar Pro #1220869
    Brian
    Member

    Hi,

    Glad it helped.

    We are developing it now and hope to release it middle of next week.

    Cheers

    in reply to: Same Issue: Download older Events Calendar Pro #1220521
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I have changed the start date of your license and should see older versions of the plugin now.

    You can download the older versions from your account here on theeventscalendar.com

    Older versions of the core plugin here:
    https://wordpress.org/plugins/the-events-calendar/developers/

    And in your account too.

    Follow these steps to manually change the plugins:

    Manual Updates

    Cheers

    in reply to: Posts per page on photo view #1220347
    Brian
    Member

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

    in reply to: Download older Events Calendar Pro #1220285
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I have changed the start date of your license and should see older versions of the plugin now.

    You can download the older versions from your account here on theeventscalendar.com

    Older versions of the core plugin here:
    https://wordpress.org/plugins/the-events-calendar/developers/

    And in your account too.

    Follow these steps to manually change the plugins:

    Manual Updates

    Cheers

    in reply to: Posts per page on photo view #1220274
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

    Please follow this guide to resolve the issue with a plugin:

    https://theeventscalendar.com/knowledgebase/divi-pagination-problems/

    That should fix the issue.

    Let me know how that works out.

    Thanks

    in reply to: I have made a double phurchase ? How do i get a refund #1220272
    Brian
    Member

    Hi There,

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

    Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

    Change that number to 10 or what you have as the number of events to show in our settings.

    That should fix the issue.

    Let me know how that works out.

    Thanks

    in reply to: Events not showing up in list until you hit "find" #1211253
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

    Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

    Change that number to 10 or what you have as the number of events to show in our settings.

    That should fix the issue.

    Let me know how that works out.

    Thanks

    in reply to: X Theme Compatibility #1207652
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having said that.

    It was a little tricky to get working, but I Found if I set these two settings to this it worked for me:

    X Theme Setting:
    Appearance > Customize > Blog > “Full Post Content on Index” Set to > On

    The Events Calendar Settings:
    Events > Settings > Display Tab > “Events template” Set to > Default Events Template

    Let us know how that works for you.

    Cheers

Viewing 15 posts - 46 through 60 (of 11,256 total)