30 day return policy

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  • March 1, 2017 at 1:57 am #1247516
    Ivo
    Participant

    Hi, how is there return policy ? We purchased your plugin but it does not work correctly – It does not collect the “additional info” from attendees, which is actually the reason, why we purchased this plugin. We addressed our concerns at plugins forum. We had a nice chat with Hunter, but he could not help us. When I looked around in the forum I noticed that many pepole had the same problem in last two weeks. And many of them did not got any answers in the forum.

    We wanted to start selling tickets last week, but could not do it, because for us, the attendee info is crucial. So, because we do not have any idea, when this problem could be solved, we would like to cancel the subscription and and ask the money back.

    Thank you

    March 1, 2017 at 4:57 am #1247555
    Brian
    Member

    Hi,

    We have your refund request in our email and will process that in the next day.

    I am going to close out this thread as we will help you there.

    Cheers

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