Have these been addressed?

[Fadhilah Wahid]

Hi,

I’m looking to purchase a few licenses for my web clients. I’m wondering if the issues brought up in the following article have been addressed?

3 Flaws of EventsTribe WooTicketing

1) Overbooking
– 100 Adult + 100 Child Tickets = 200 tickets; when in actual fact I’m selling only 100 tickets, a combination of which can be adults and children

2) No proper recurring event
Duplicating an event means that the duplicated event shares the same number of tickets from the original. Ie. Event A has 100 tickets. When I duplicate Event A for a new event (Event B), Event B should have a separate 100 tickets, instead of tapping into Event A’s pool.

3) When a customer buys a ticket, we are not told which event it is for
Is this true? What if I have multiple events selling at the same time?

[Brian]

Hi,

Thanks for the interest in WooCommerce Tickets.

We are working on upgrading our simple ticketing solution with more features, but those features have not been added yet.

See my answers below:

1) Overbooking
– 100 Adult + 100 Child Tickets = 200 tickets; when in actual fact I’m selling only 100 tickets, a combination of which can be adults and children

We are working on having a global stock, but not released it yet and do not have a timeline for that.

2) No proper recurring event

We do not support recurring events and not sure the timeline for adding that feature.

3) When a customer buys a ticket, we are not told which event it is for

The tickets show up under the event attendees and you can tell by the name of the ticket for which event it relates to.

Let me know if you have any follow up questions.

Thanks

[Rob]

Hey there Fadhilah! Rob from Modern Tribe here, and I wanted to jump in here to follow-up on the nicely detailed reply Brian just left.

I posted a comment on that blog post too (but it doesn’t look like it has been approved yet) just to clear up some confusion here: the blog post that user wrote up is a solid critique of the plugin, but it makes an assumption that is ultimately incorrect – which is that WooCommerce Tickets is a bookings plugin. It is by no means attempting to be a bookings plugin, and if you’re looking for all the functionality a bookings plugin may have to offer, you’ll be disappointed.

WooCommerce Tickets instead serves a fairly straightforward purpose: it’s a light-weight solution to add tickets to your events. It’s not meant to be an event management solution nor a full-fledged bookings offering; all it really does is add tickets and lets you check people in with those tickets at the door. I worry that the author of that blog post perhaps had his expectations falsely set that this plugin does more than it attempts. I want to make sure we’ve properly set YOURS so you know what you’re getting into if you do indeed decide to purchase this product 🙂

Hope that helps! Thanks again for your interest, and please do let us know if you have any other questions or concerns.

[Brian]

Thanks for marking Rob’s answer correct.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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