[Brian]

You’re welcome, let me know if you have any other questions related to this.

Thanks

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi Lorraine,

Sorry for the issues you are having.

I visited your site and see what you mean.

It looks like you are using Filter Bar 3.5 and that could be the issue.

Can please update to 3.11 for that and see if that helps.

If automatic updates are not working you can download the latest version from your account here on theeventscalendar.com

Let me know if that helps after the update.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can help out here.

All the tickets plugin we have create tickets per event and if you gave a stock of 4 tickets per event what you describe is possible.

The issue is that tickets do not support recurring events so you would have to manually create an event for each timeslot and then create tickets for each event of the timeslot.

As much as we would like your business I think we are not quite right for what you are trying to do and you would be better off with a pure booking plugin instead.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Mickey,

Thanks for providing this information.

That is helpful for us narrowing it down.

I am not able to enter a customer server per our support terms, but thanks for the offer.

Did this issue still happen with twentyeleven and all other plugins deactivated, but the Events Calendar and related plugins? Or was it fixed then?

If it was caused when other plugins were active could you provide that list to us?

Thanks for your help on this.

[Brian]

Hi,

Sorry for the issues you are having.

I can take a look for you and see about getting this resolved.

I visited your site and was able to do a date search, search by keyowrd, and location search.

So not sure what I am missing.

Can you let me know the issues people are reporting so I can help troubleshoot this some more.

Let me know.

Thanks

[Brian]

Hi,

Sorry for the issues with this.

I have not seen reports of this so not sure what the issue is, but I can help get to the bottom of it.

Can you share you csv file with as a link from dropbox or something similar so I can download it?

You can do that as a private reply and then we can go from here.

Thanks

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins.

Have you tried using the category views to show two different calendars?

The plugin creates a Category View for each Event Category with the main views of month, list, map, etc…

For example if you have an event category of Lettuce the url is this:

yoursite.com/events/category/lettuce/

So that is one way to show only events from one category in the main views and you can link directly to any of those.

Let me know if you think that would work for you.

Thanks

[Brian]

Hi Richard,

I can help out here.

We have a themer’s guide to help you move and edit templates in your theme.

https://theeventscalendar.com/knowledgebase/themers-guide/

Following the guide you want to move and edit this file:

the-events-calendar\src\views\single-event.php

In that template you want to look for this coding around line 58:

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

There you could just change full to medium if that is the size you would like to use.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi Doug,

Thanks for using our plugins. I can help out here.

It is indeed true we setup our templates ourselves and so they are archives instead of pages.

I can help on your issues even thought this is the case, first.

1. I want to restrict viewing the submit events pages to logged in users. Using WordPress pages makes this easy.

We already have this built in. Head to your admin, then to this setting: Events > Settings > Community > “Allow anonymous submissions” make sure that is unchecked and only logged in users will be able to see the form.

As for making edits to the templates.

2. With the ‘ghost’ pages, I can’t apply custom templates or layouts. This would be helpful for changing header information, sidebar information, etc.

Have you tried changing the Events Template in the settings?

Head to this page:

Events > Settings > Display Tab

Then change this setting:

Events Template to Default Page Template

That can help change the template used by all the event templates.

You can also follow our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

To move event templates to your theme to safely edit there.

I also encourage you to check out our new user primer to see how all the settings work:

New User Primer: Community Events

New User Primer: The Events Calendar and Events Calendar Pro

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues on this.

I can help resolve this. The function giving the fatal error, tribe_events_single_event_meta() was deprecated 14 months ago in 3.6 and removed in 3.11.

To fix this you need to update your custom template single-events.php in your theme.

You want to replace:

echo tribe_events_single_event_meta();

with this function:

tribe_get_template_part( 'modules/meta' );

Let me know if that resolves the issue for you.

Thanks

[Brian]

Hi nexxtep,

Sorry for the issues on this.

We are trying to find the cause of this, but so far we have yet to reproduce in over 20 installs we have of the Events Calendar.

I also loaded up the latest for Divi theme and it still worked for me.

So to get this moving towards finding and resolving this can you please send us your system info as outlined here in a private reply:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know about that and we can take the next step from here.

Thanks

koledarcek I encourage you to open your own thread and provide that information to us as well. In your own thread we can give your our full attention on this issue.

accesswinnipeg we have responded to your thread and will be helping you out there.

[Brian]

Also, not to jump in here, but if you could please provide the system information as outlined in this article in a private reply that would be super helpful for us find this issue:

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

[Author]

Posts