Brian

Forum Replies Created

Viewing 15 posts - 4,786 through 4,800 (of 11,256 total)
  • Author
    Posts
  • in reply to: Upgrade from business license to multisite? #989934
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can answer your questions. If you are using multisite with just 3 sites. The business license is all you need. No reason to upgrade there.

    The license is only needed for automatic updates so you can place the license in site you want that to function.

    Also, you can always download the latest version from your account here on theeventscalendar.com.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: ical importer for google calendar #989913
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I tested out that link myself and was able to import and setup recurring for daily and it worked for me.

    What was your recurrence setting and did you get any errors?

    Let me know and we can go from here.

    Thanks

    in reply to: Error with mobile calendar view #989908
    Brian
    Member

    Hi,

    Thanks for updating.

    I visited your site on my iPhone and on a couple browsers on my desktop and it displays correctly in all of them right now.

    Can you please clear your browser caches and try again.

    in reply to: Column Mapping problem #989902
    Brian
    Member

    Hi,

    Thanks for providing that link.

    I tried the file, but see it is using semi colon and not commas to delimit. We only support commas.

    Also, if I changed it it in excel to use commas and saved it, it still do not import. Not sure what the issue is with excel.

    I had to save it as a csv in a text editor as comma delimited and it then worked.

    We have this page with all the csv templates you can use. I would suggest using those to get the formatting correct.

    https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    Let me know if you can get that to work using our csv as a guide.

    Thanks

    in reply to: Unable to figure out styling issue #989885
    Brian
    Member

    Hi Nicola,

    Thanks for providing those links.

    I took a look at your site and it appears the theme adds to break tags causing the issue.

    I have this css that looks to help:

    .entry-content #tribe-events {
    margin-top: -35px;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: How to pass an Event to another user? #989878
    Brian
    Member

    Hi,

    So by default Community Events form is available to anyone logged in if you do no accept anonymous submissions.

    The Access Control is to disable admin access, but not to disable form access. That could be possible, but would involve editing the form templates, which is possible without editing the plugins directly.

    I think you could not add it to a subscriber as WordPress only shows users that could actually edit it in the admin.

    I found this post that might help so you can assign to subscribers as well:

    http://wordpress.stackexchange.com/questions/50827/select-subscriber-as-author-of-post-in-admin-panel

    Also, you maybe able to assign users that are the author role to be an author of an event you create.

    Cheers

    Brian
    Member

    Hi,

    Thank you for confirming the steps.

    Please note you can download the latest version from your account here on theeventscalendar.com and manually update the plugin as well.

    As a next step to resolve this can you please see if there is a conflict that is creating the issue.

    Please follow our testing for conflicts guide to see if that helps narrow down the cause:

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out.

    Thanks

    in reply to: WPML Multi Themes #989870
    Brian
    Member

    Hi,

    We do not currently have a discount for multiple license purchases. However, if you are planning on purchasing a lot of licenses we might be able to work something out. Please email us at [email protected] and let us know what you are looking to purchase and reference this thread as well. I cannot say for sure we will have a coupon, but we might.

    However, if you are using a multisite with 5 installs you could use another license to cover that and do not need the multisite license then.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Community Events Form in WordPress Pages #989826
    Brian
    Member

    Hi,

    You should drop the src and views from the directory, try this:

    my-theme/tribe-events/community/edit-event.php

    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Vers 3.9.3 Not working after WordPress 4.2.3 Patch #989820
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    You’re Welcome.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Need help with renewing license #989817
    Brian
    Member

    Great, glad you are all set.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Facebook events, changes in events #989667
    Brian
    Member

    Hi,

    It is something I like to see us add especially now that it looks possible with the latest version of the API. I do not have a timeline when that might happen though.

    I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there for this feature to increase the chances of it being included in a future release.

    http://tribe.uservoice.com/

    Thanks

    in reply to: WPML Multi Themes #989666
    Brian
    Member

    Sorry to disappoint. It is not something we are ignoring, but it we have not been able to get the resources together to fully add this as a feature.

    Unfortunately, I have stated everything I can on this subject in my first post and have nothing to add to it.

Viewing 15 posts - 4,786 through 4,800 (of 11,256 total)