Forum Replies Created
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AuthorPosts
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Brian
MemberHi,
Thanks for using our plugins. I can answer your questions. If you are using multisite with just 3 sites. The business license is all you need. No reason to upgrade there.
The license is only needed for automatic updates so you can place the license in site you want that to function.
Also, you can always download the latest version from your account here on theeventscalendar.com.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Sorry for the issues you are having. I can help out.
I tested out that link myself and was able to import and setup recurring for daily and it worked for me.
What was your recurrence setting and did you get any errors?
Let me know and we can go from here.
Thanks
Brian
MemberHi,
Thanks for updating.
I visited your site on my iPhone and on a couple browsers on my desktop and it displays correctly in all of them right now.
Can you please clear your browser caches and try again.
Brian
MemberHi,
Thanks for providing that link.
I tried the file, but see it is using semi colon and not commas to delimit. We only support commas.
Also, if I changed it it in excel to use commas and saved it, it still do not import. Not sure what the issue is with excel.
I had to save it as a csv in a text editor as comma delimited and it then worked.
We have this page with all the csv templates you can use. I would suggest using those to get the formatting correct.
https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/
Let me know if you can get that to work using our csv as a guide.
Thanks
Brian
MemberHi Nicola,
Thanks for providing those links.
I took a look at your site and it appears the theme adds to break tags causing the issue.
I have this css that looks to help:
.entry-content #tribe-events {
margin-top: -35px;
}Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.
Let me know if that helps.
Thanks
Brian
MemberHi,
So by default Community Events form is available to anyone logged in if you do no accept anonymous submissions.
The Access Control is to disable admin access, but not to disable form access. That could be possible, but would involve editing the form templates, which is possible without editing the plugins directly.
I think you could not add it to a subscriber as WordPress only shows users that could actually edit it in the admin.
I found this post that might help so you can assign to subscribers as well:
Also, you maybe able to assign users that are the author role to be an author of an event you create.
Cheers
July 24, 2015 at 7:21 am in reply to: The following plugins are out of date: The Events Calendar: Community Events 3.1 #989872Brian
MemberHi,
Thank you for confirming the steps.
Please note you can download the latest version from your account here on theeventscalendar.com and manually update the plugin as well.
As a next step to resolve this can you please see if there is a conflict that is creating the issue.
Please follow our testing for conflicts guide to see if that helps narrow down the cause:
Let me know what you find out.
Thanks
Brian
MemberHi,
We do not currently have a discount for multiple license purchases. However, if you are planning on purchasing a lot of licenses we might be able to work something out. Please email us at [email protected] and let us know what you are looking to purchase and reference this thread as well. I cannot say for sure we will have a coupon, but we might.
However, if you are using a multisite with 5 installs you could use another license to cover that and do not need the multisite license then.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
You should drop the src and views from the directory, try this:
my-theme/tribe-events/community/edit-event.php
July 24, 2015 at 5:43 am in reply to: 3.11 upgrade Fatal error: on my individual events listing #989821Brian
MemberGreat glad it helps.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
July 24, 2015 at 5:41 am in reply to: New Ticket orders Stuck as processing – Attendee no show until order is Complete #989818Brian
MemberYou’re Welcome.
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberGreat, glad you are all set.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberHi,
It is something I like to see us add especially now that it looks possible with the latest version of the API. I do not have a timeline when that might happen though.
I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there for this feature to increase the chances of it being included in a future release.
Thanks
Brian
MemberSorry to disappoint. It is not something we are ignoring, but it we have not been able to get the resources together to fully add this as a feature.
Unfortunately, I have stated everything I can on this subject in my first post and have nothing to add to it.
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