Brian

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Viewing 15 posts - 4,771 through 4,785 (of 11,256 total)
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  • Brian
    Member

    Hi,

    Sorry for the issues you are having.

    There is a bug in the ajax of month view and it is not correctly displaying events.

    We are working on a maintenance release to resolve the issue.

    In the mean time if you add this snippet to your theme’s functions.php it will turn off AJAX and should fix the issue for now:

    https://gist.github.com/jesseeproductions/e787d5dd5c0e943f172f

    Let me know if that resolves the issue for now.

    Thanks

    in reply to: Events Cal Pro Renewal #990099
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    in reply to: Week view on another page #990094
    Brian
    Member

    Hi Lotte,

    Thanks for using our plugins. I can help answer your question.

    Unfortunately, We do not have a way to embed the main event views (month, week, map, list, etc) in other pages. They can only be view in the archives we create for them.

    With Pro we have the 4 Widget ShortCodes:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has shortcodes in it:

    Event Rocket

    That could help as well.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi Joel,

    Sorry for the issues you are having here.

    You are running into a bug with the caching system we introduced and that causes all the events to show when changing pages in ajax.

    I have a temporary fix to get this working for you. If you add this snippet:

    https://gist.github.com/jesseeproductions/e787d5dd5c0e943f172f

    To your theme’s functions.php it will disable ajax and that will cause the month view to load correctly even when changing months.

    Let me know if that works for you and I am working on our end to get this fixed as well in a maintenance release.

    Thanks

    in reply to: Posts Displaying Out of Order in Dashboard #990077
    Brian
    Member

    Good to hear.

    We are working on a maintenance release to fix this shortly as well.

    If anyone else can provide feedback on the fix that would help us know we are on the right track.

    in reply to: Error with mobile calendar view #990068
    Brian
    Member

    Hi Again,

    So I did try your site in my iPhone 5s with the latest iOS 8.4 and it worked for me in both Chrome and Safari.

    That is on the actual device and not a virtualization. So not sure why it works for me and not for you.

    Do you have someone else that can check that you believe has not visited the site before or at least in awhile?

    in reply to: Event Calendar Pro not rendering. #990066
    Brian
    Member

    I am glad to see you were able to figure it out. Yep having a page called events will kill the Events Calendar 🙂

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Unable to figure out styling issue #990064
    Brian
    Member

    You’re Welcome, glad it helps!

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Dealing with SPAM registrations #989981
    Brian
    Member

    Hi,

    Sorry for the delay here.

    I responded yesterday, but looks like I closed the tab instead of submitting it.

    Your are referring to SPAM user registration and not SPAM events correct?

    We do not modify the WordPress registration system so we do not having anything to directly support.

    However, there is a bunch of plugins that can help.

    This plugin might work for you:

    Spam protection, Anti-Spam, FireWall by CleanTalk

    This search brings up many more as well:

    https://wordpress.org/plugins/search.php?q=spam+registration

    Let me know if that is what you are looking for.

    Cheers

    in reply to: Posts Displaying Out of Order in Dashboard #989979
    Brian
    Member

    Hello,

    Thanks for providing all this information.

    We are still not why this happens on certain installs, but we have a fix that helped in one case so far.

    Please use this link to download this plugin and upload and active to your site:

    http://m.tri.be/postorderfix

    Let us know if that fixes the issue for you.

    Brian
    Member

    Hello,

    We are still not why this happens on certain installs, but we have a fix that helped in one case so far.

    Please use this link to download this plugin and upload and active to your site:

    http://m.tri.be/postorderfix

    Let us know if that fixes the issue for you.

    Brian
    Member

    Ok glad you got the update to manually work.

    I would not rule out a conflict without doing the testing, but for now this is resolved.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: AJAX features (next/prev/list as) not working #989951
    Brian
    Member

    Great glad it helps.

    It looked to be related to just your site, but I will keep an eye out for it to see if it turns out to be something in our plugin.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having with this. I can help out.

    We modified the cost field to remove characters as it was breaking in other parts of the plugin.

    However, I have a snippet you can add to your theme’s functions.php to bring back the old functionality:

    https://gist.github.com/barryhughes/21c4e2fc52aec514cc9c

    I tested on my site with your example and it worked for me.

    Let me know how that works out.

    Thanks

    in reply to: can tickets be standalone? #989944
    Brian
    Member

    Hi,

    Thanks for the interest in our plugin. WooCommerce Tickets requires the core version of the Events Calendar found for free on WordPress.org: https://wordpress.org/plugins/the-events-calendar/

    The reason for that is tickets can only be created in the single events editor in the admin.

    Let me know if you have any follow up questions.

    Thanks

Viewing 15 posts - 4,771 through 4,785 (of 11,256 total)