Brian

Forum Replies Created

Viewing 15 posts - 4,756 through 4,770 (of 11,256 total)
  • Author
    Posts
  • in reply to: Organizer Details Not Showing #990419
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Glad it helps.

    By characters I mean everything that is not a number and it was originally designed to be a single number.

    I will see what we can do to add more information about this to the site.

    Since that snippet works for you I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Week view on another page #990373
    Brian
    Member

    Hi,

    Sorry to disappoint, we do offer refunds within 30 days if you our product turns out it will not work for you.

    That site you referenced is using a widget from Boxy Studios. They have created a widget to include with their themes that works with the Events Calendar.

    http://boxystudio.com

    Category Views
    The plugin does create a Category View for each Event Category with the main views of month, list, map, etc…

    For example if you have an event category of Lettuce the url is this:

    yoursite.com/events/category/lettuce/

    So that is one way to show only events from one category.

    Other Shortcodes
    There is the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has shortcodes in it:

    Event Rocket

    That might help out.

    3rd Party Tutorial
    There is also this tutorial from a 3rd party that shows how to modify the list view to get a different look.

    https://theeventscalendar.com/knowledgebase/horizontal-list-widget/

    You could use that with the list view widget shortcode to display events by category on any page then.

    That is about all I can think of helping on getting events on other pages.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Error with mobile calendar view #990372
    Brian
    Member

    Hi Nick,

    Sorry for the continued issues here. It is a strange situation where I can test in an iPhone 6 and it works and you are having issues with the same device. So I am unclear what is going on here and found no other reports of this issues so I am not sure what to fix.

    Have you tried that coding in my other response to redirect to list view on mobile devices? That would at least give your site a working view on mobile devices so your visitors can get the correct content.

    I will ask around the support team and have them all visit the site and see if we can find the source of this.

    Cheers

    in reply to: Error with mobile calendar view #990194
    Brian
    Member

    Ok thanks for the information about all the phones.

    I was able to test on an iPhone 6 as well an strangely enough it worked again for me.

    These are the screenshots from it:

    IMG 1158

    IMG 1159

    I could click on the dates and change months and did not see any issues unfortunately. So I am still not clear what is causing this.

    We are both viewing this page, correct?

    http://www.yoursite.co.uk/book-online/

    Redirect Month View to List View
    Since it is unclear the cause of this and I cannot find any other reports on it yet this snippet could help out in the mean time.

    This snippet added to your theme’s functions.php will redirect mobile users to the list view.

    https://gist.github.com/jesseeproductions/fc21ce52314f31dc230b

    I tested on my site and it is working for me.

    Let me know if that helps.

    Narrow Down the Issue
    As for figuring out this issue. Please run through our testing for conflicts guide and see if that finds the issues with the month view for you:

    Testing Conflicts With Themes and Other Plugins

    in reply to: Organizer Details Not Showing #990136
    Brian
    Member

    Hi,

    Sorry for the issues with this.

    I visited your site and see what you mean.

    However, it looks like WP Minify might be causing the issue. Can you please clear that cache or try with it turned off and see if that resolves the issue.

    Let me know how that turns out and we can go from here to resolve it.

    Thanks

    in reply to: Indicate location to an event. #990133
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    In Pro you can edit venues, which control the address for an event. There you can add the address or if you need to also edit the longitude and latitude to specify a specific point.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Just Bought Pro and License Key Says "Invalid" #990132
    Brian
    Member

    Hi,

    Sorry for the issues with this.

    It could be a temporary issue on our end please try again in a couple hours and let us know if it works then.

    Please not the plugin works without the license key so you can use all the features without having it in place.

    The license key is to authorize you for automatic updates only.

    Thanks

    in reply to: Sorry, key validation server is not available. #990131
    Brian
    Member

    Hi,

    Sorry for the issues with this.

    It maybe a temporary issue if you can try again in a couple hours.

    Or you can download the latest version from your account here on theeventscalendar.com and update the plugins manually right now.

    Let me know if you continue to have issues.

    Thanks

    in reply to: Changing event page title (archives) #990126
    Brian
    Member

    Hello,

    Sorry for the issues you are having. I can help out here.

    Myra, I tried to visited your site and go not access it as it is password protected.

    Anyway, please follow these steps to add the constant in this tutorial to your wp-config.php file on your site root directory and see if that helps the issue.

    Configuring The Events Calendar With Constants

    Please let me know if that helps the issue.

    Thanks

    in reply to: Events calendar and wootickets #990121
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can help out here.

    I looked through your requirements and it could be possible to do what you are looking for, but not out of the box.

    All the special pricing requirements you have is not part of the plugin so you would have to write php code to achieve that.

    Unfortunately, customizations for the most part are beyond the support we can provide.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: problem with term of sale #990119
    Brian
    Member

    Hi,

    Sorry for the issues with the date saving in the tickets.

    What date are you trying to save it to? And what is the end date for the event?

    Also, are you using version 3.11 of WooCommerce Tickets?

    Let me know and we can go from here to resolve this.

    Thanks

    in reply to: Javascript Error #990117
    Brian
    Member

    Hi Peter,

    Sorry for the issues you are having.

    I can help troubleshoot them with you.

    I visited your site and see the error. I noticed you are using 3.10 for your plugins. Can you please update to 3.11 and see if that helps the issue.

    I did try to reproduce on my site, but it worked for me.

    Let me know and we can go from here to resolve this.

    Thanks

    in reply to: Version 3.11. updated. BAAAD #990107
    Brian
    Member

    Hi,

    Sorry for the issues with the 3.11 Update. I can help troubleshoot them with you.

    For the 3.11 update I do not believe we renamed any div ids or classes so I do not believe that is the cause.

    I tried to visit your site to see the issue, but it asks for a login.

    Could you please open up the site so I can take a look and see what we are up against.

    Thanks

    Brian
    Member

    Hi Dwight,

    Thanks for using our plugins.

    I agree this could be a useful feature. If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Thanks

Viewing 15 posts - 4,756 through 4,770 (of 11,256 total)