Version 3.11. updated. BAAAD

[Raphael]

All damaged. I hate updates!!

1. Maps not showing up any more… http://tickets-vip.com/events-veranstaltungen-karten/
2. I think you rename divs and classes so my customication not qworking any more.

[Brian]

Hi,

Sorry for the issues with the 3.11 Update. I can help troubleshoot them with you.

For the 3.11 update I do not believe we renamed any div ids or classes so I do not believe that is the cause.

I tried to visit your site to see the issue, but it asks for a login.

Could you please open up the site so I can take a look and see what we are up against.

Thanks

[Raphael]

This reply is private.

[Raphael]

This reply is private.

[Raphael]

This reply is private.

[Brian]

Hi,

Thanks for opening up the site.

I see you are using the Enfold Theme and they do include a lot of css, which looks to be causing the conflicts. Can you contact them and see if they have a method to disable their customizations to see if that helps?

Older Versions
And you can download the latest version of the commercial plugins from your account here on theeventscalendar.com

For the free version of the Events Calendar you can get all the older versions here:

https://wordpress.org/plugins/the-events-calendar/developers/

Thanks

[Raphael]

Hi,

I deactivated the Theme and tested it with a very basic one. Same issues!

The Map isn´t working any more (it was wrking before)
– Many views are weird.

[Brian]

Ok thanks for that information.

I seeing a lot of errors in the console.

It appears all the Pro directories are adding a 2 to the plugin name like this:

http://yoursite.com/wp-content/plugins/events-calendar-pro2/src/resources/css/tribe-events-pro-full-mobile.min.css

That events-calendar-pro2 is not correct and that causes none of the javascript and css files to load. So that is the reason nothing is working in Pro.

I am not sure of the cause of this.

Can you run through our testing for conflicts guide and see if that narrows down the source of this:

Testing Conflicts With Themes and Other Plugins

Let me know if that finds the issue there.

Before doing that too I would recommend updating Pro to 3.11.1 with a manual update.

Thanks

[Raphael]

Hi There – it seems after the newest update neraby everything is back at his place 😉

[Brian]

Great glad the latest update resolved the issues.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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