ical importer for google calendar

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  • #989753
    Arthur
    Participant

    I have made my calendar public, but I can’t import the ICS file or have it reoccur.

    Here’s the link
    https://www.google.com/calendar/ical/stmarytoronto%40gmail.com/public/basic.ics

    #989913
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I tested out that link myself and was able to import and setup recurring for daily and it worked for me.

    What was your recurrence setting and did you get any errors?

    Let me know and we can go from here.

    Thanks

    #990279
    Arthur
    Participant

    Thanks for the response,

    Events > Import > Import: ical
    Import type: Recurring: Daily (could be anything)
    Source: ical URL https://www.google.com/calendar/ical/stmarytoronto%40gmail.com/public/basic.ics
    Refine results: blank blank (todays date or any date) Radius (mi)

    Clicking search, results in:
    No ical found at this url

    • This reply was modified 10 years, 9 months ago by Arthur.
    #990433
    Brian
    Member

    Hi,

    Ok so I see one test event in that ical url:

    July 24, 2015 test evet

    Since it is the past now if you leave the import date as today it will not show.

    Can you try adding an event at least a week in advance and see if it works then.

    Let me know.

    Thanks

    #990707
    Arthur
    Participant

    didn’t work…

    I added a few different types if that would make a difference.

    #991028
    Brian
    Member

    Hi,

    I wonder if you site is blocked some how?

    Here is what I get with the link so it is working in some cases:

    Tec ical import

    If you visit the link your provided directly does it create a ics file for you to download?

    As a next step can you try the testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can find the source of this.

    Thanks

    #991101
    Arthur
    Participant

    Changing to twenty-thirteen didnt solve it, neither did disabling all other plugins. Instead of clearing the cache from firefox I opened incognito mode in chrome and it didnt work.

    Finally I uploaded the ics file to the Media Library, after being able to download it through my browser, and that didnt work either….

    #991124
    Brian
    Member

    How strange.

    I wonder why it does not work on your site at all.

    Do you know what PHP version you are using and who is your host?

    Can you see if it is just a bad install and delete the plugin and upload a fresh copy from theeventscalendar.com?

    Let me know.

    #991224
    Arthur
    Participant

    I uninstalled by deactivating and deleting through the plugin page, and deleted all files. Downloaded the regular version through the autodownload, and the pro and the import manually downloaded and uploaded and activated.

    Not working

    PHP Version 5.3.29

    My host is netfirms.com

    Here’s a small section of the phpinfo
    System Linux boscustweb1901.eigbox.net 3.14.27 #1 SMP Wed Dec 17 21:04:05 EST 2014 x86_64
    Build Date Jun 18 2015 16:50:25
    Configure Command ‘./configure’ ‘–prefix=/usr/local/lib/php-5.3.29-amd64’ ‘–disable-ipv6’ ‘–without-apache’ ‘–with-mysql=/usr’ ‘–with-mysqli’ ‘–with-gd’ ‘–with-jpeg-dir=/usr’ ‘–with-png-dir=/usr’ ‘–with-tiff-dir=/usr’ ‘–disable-debug’ ‘–enable-discard-path’ ‘–enable-inline-optimization’ ‘–enable-mbstring’ ‘–enable-mbstr-enc-trans’ ‘–enable-memory-limit’ ‘–with-regex=system’ ‘–with-zlib’ ‘–enable-ftp’ ‘–enable-sockets’ ‘–enable-magic-quotes’ ‘–with-gettext’ ‘–enable-wddx’ ‘–with-gdbm’ ‘–with-db4’ ‘–with-freetype-dir=/usr’ ‘–with-curl=/usr’ ‘–with-mhash’ ‘–with-xsl’ ‘–enable-calendar’ ‘–with-mcve’ ‘–with-dom’ ‘–with-iconv’ ‘–with-xmlrpc’ ‘–with-mcrypt’ ‘–with-bzip2’ ‘–with-ming=/usr’ ‘–with-pspell’ ‘–with-openssl’ ‘–with-ttf’ ‘–with-freetype-dir=/usr’ ‘–enable-gd-native-ttf’ ‘–with-imap’ ‘–with-kerberos’ ‘–with-imap-ssl’ ‘–enable-bcmath’ ‘–enable-exif’ ‘–with-pdo-mysql’ ‘–disable-force-cgi-redirect’ ‘–enable-zip’
    Server API CGI/FastCGI
    Virtual Directory Support disabled
    Configuration File (php.ini) Path /usr/local/lib/php-5.3.29-amd64/lib
    Loaded Configuration File /usr/local/lib/php-5.3.29-amd64/lib/php.ini
    Scan this dir for additional .ini files (none)
    Additional .ini files parsed (none)
    PHP API 20090626
    PHP Extension 20090626
    Zend Extension 220090626
    Zend Extension Build API220090626,NTS
    PHP Extension Build API20090626,NTS
    Debug Build no
    Thread Safety disabled
    Zend Memory Manager enabled
    Zend Multibyte Support disabled
    IPv6 Support disabled
    Registered PHP Streams https, ftps, compress.zlib, php, file, glob, data, http, ftp, phar, zip
    Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, tls
    Registered Stream Filters zlib.*, convert.iconv.*, mcrypt.*, mdecrypt.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk

    I am sooooooooooooooo frustrated with this not working. At what point do we decide to give up and give me a refund? I’m required to have this or another event plugin working with gmail. I just want a solution at this point, but it doesn’t look like anything can be done.

    #991338
    Brian
    Member

    Hi,

    Sorry for the frustration. With a new product it is hard to tell one what servers it may not work even though we did all the QA for it.

    I talked around with the team we may have the source of the issue.

    The iCal importer requires a pecl extension timezonedb

    http://pecl.php.net/package/timezonedb

    If that is missing in your hosting setup it will cause the importer to fail.

    Can you please check with your host and see if that is installed and if not to please have them install it.

    Refund
    Also, you can request a refund anytime within 30 days of purchase following our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    #991397
    Arthur
    Participant

    I appreciate your efforts and I understand the trouble a new product may brings,

    If “timezonedb” should be in the output of phpinfo(), its not so I’m assuming that the extension is not installed.

    I’ll ask the host if they can install, but from past experiences I know they dont.

    Thanks also for the 30day guarantee

    #991410
    Brian
    Member

    Hi,

    Sorry again for the issues. Hopefully adding that extension will solve it.

    Let us know what you find out.

    Thanks

    #992896
    Arthur
    Participant

    So I changed hosts, and the plugin is kind of working now.

    I was able to import the feed once, but I don’t see it automatically pulling it in. Is this because I need the pecl extension timezonedb installed??

    #993106
    Brian
    Member

    Hi,

    Glad it is partially working.

    So One Time Imports work? But not the recurring?

    I am not sure if that is the timezonedb extension, if the one time import works then that extension should be there.

    What is your recurring setting? And you are using the link provided before correct?

    Let me know and I will test out myself.

    Thanks

    #993262
    Arthur
    Participant

    Ha! It’s working today! I have no idea when it did but I’ll let you know if it stops working.

    For the record, I am now using arvixe.com as my host now. Netfirms, my old host, couldn’t provide the support I needed for the extension. I believe with arvixe it worked right out of the box so to speak, because my ticket to have timezonedb extension installed is still open.

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