Brian

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Viewing 15 posts - 4,261 through 4,275 (of 11,256 total)
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  • in reply to: License keys not working… #1000912
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Calendar overlaps menu pulldown #1000911
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Week/Map/Photo Calendar Tab View #1000752
    Brian
    Member

    Hi,

    Glad that first part helped.

    I looked again at your source code and it looks like you are using The Evetns Calendar 3.11 with Pro 3.9.1.

    Please upgrade Pro to the latest version and then re-save permalinks and that should fix the issue. The version mismatch means pro is not running.

    You can download the latest version from your account here on theeventscalendar.com and follow this guide to manually update:

    Manual Updates

    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: Past Events can't be found via Posts 2 Posts #1000737
    Brian
    Member

    Hi Marty,

    Thanks for using our plugins. I can try to help out here, but I am limited in support 3rd party coding conflicts.

    I did load up a copy of Posts 2 Posts, but do not have any connection types so I could not test.

    Can you share you connection coding so I can test out.

    I cannot promise anything unfortunately, but will see if I find anything.

    Thanks

    in reply to: Week/Map/Photo Calendar Tab View #1000735
    Brian
    Member

    Hi,

    On the single template it looks like an error is happening causing it to not load.

    I see you are using a Boxy Studio Theme, they do have custom coding in the theme for the events calendar.

    For the single events I bet the issue is a deprecated function.

    To fix this you need to update your custom template single-events.php in your theme.

    You want to replace:

    echo tribe_events_single_event_meta();

    with this function:

    tribe_get_template_part( 'modules/meta' );

    As for the selector can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out here.

    Can you verify you are using the latest version of The Events Calendar and Facebook Events.

    Also, it looks like it may have been missing files so can you get a new copy of each and load it on the site and see if that fixes the issue.

    Thanks

    in reply to: Error message 41 #1000720
    Brian
    Member

    Hi,

    Sorry for the issues on this.

    I can help resolve this. The function giving the fatal error, tribe_events_single_event_meta() was deprecated 14 months ago in 3.6 and removed in 3.11.

    To fix this you need to update your custom template single-events.php in your theme.

    You want to replace:

    echo tribe_events_single_event_meta();

    with this function:

    tribe_get_template_part( 'modules/meta' );

    Let me know if that resolves the issue for you.

    Thanks

    in reply to: Link to homnepage #1000717
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can answer your questions.

    be able to change the font style and color easily without css?

    We do not have any features to edit the font style or css besides with adding your own custom css. We can try to help out for the most part this is beyond the support we can provide.

    be able to post the next upcoming event on my homepage THE SAME WAY as it is shown on my homepage now (with another calendar)?

    We have a Upcoming Events List Widget and Mini Calendar that could do this:

    Overview of Calendar Widgets

    be able to put images in the calendar blocks?

    We have a guide to do this in month view:

    https://theeventscalendar.com/knowledgebase/adding-featured-images-to-month-view/

    Beyond that we have a themer’s guide for more customizations including adding a css file:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Calendar overlaps menu pulldown #1000715
    Brian
    Member

    Hi,

    Thanks for using our plugins.

    I can help out here.

    Try out this css to fix the issue with your theme:

    #block-3.block-type-navigation {
    z-index: 9999;
    }

    Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

    Let me know if that helps.

    Thanks

    in reply to: Week/Map/Photo Calendar Tab View #1000710
    Brian
    Member

    Hi Devon,

    Sorry for the issues you are having. I visited your site and the Month and List View worked for me.

    However, the Pro views of week, map, and photo did not.

    Can you try re-saving your permalinks and see if that helps the issue.

    Let me know how that works out and we can go from here.

    Thanks

    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Are you able to follow the steps here to create a ticket for an event:

    https://theeventscalendar.com/knowledgebase/tickets-making-a-ticket/

    Or does it give you errors or the screen is not there?

    Let me know and we can go from here.

    Thanks

    in reply to: Past Event URL #1000690
    Brian
    Member

    Hi Cat,

    Thanks for using our plugins.

    Unfortunately, we do not have any coding to change that url. It maybe possible, but a lot of unforeseen issues could arise as well as the query string in the url is used to display the events correctly so the information would have to be gathered another way.

    You could instead maybe use the Event Rocket plugin it is an unofficial plugin maintained by some of our developers that has shortcodes in it:

    Event Rocket

    Using a shortcode you could create a list of past events and embed it in a page with that url. That might get you closer to what you are looking for.

    Sorry I do not have more for this.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Which product/s should I buy? #1000689
    Brian
    Member

    Hi,

    Thanks for the interest in our Products.

    Our ticketing solution for WooCommerce Tickets might work for you although it is not a booking system, but a ticketing system.

    It can use Paypal for payment and you can limit the amount of tickets available per ticket.

    This guide shows how to setup all the features:

    https://theeventscalendar.com/knowledgebase/new-user-primer-woocommerce-tickets/

    That could help you figure out if it will work for you.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Static Events not showing but Recurring Events are… #1000681
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot with you.

    I visited your site and see what you mean.

    Can you please follow our testing for conflicts guide:

    Testing Conflicts With Themes and Other Plugins

    And see if that can narrow down the cause of this.

    And the functions.php file is located in your theme.

    Let me know what you find out.

    Thanks

Viewing 15 posts - 4,261 through 4,275 (of 11,256 total)