License keys not working…

[maastrichtuniversity]

Hi,

Not really an issue since I can download the plugins and update my site, but I’ve been getting the following message under my License Keys:

“Sorry, this key is out of installs.”

Not sure why, as my licenses are good through October.

Cheers,

Atticus

[Brian]

Hello,

Sorry for the issues you are having.

Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[maastrichtuniversity]

All set, thanks.

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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