Dont have the purchase tickets option on the events calendar

[bradpurper]

Hey
I am having the same issue as I saw someone else posted today. It has been a while, but I did have an event with tickets being sold, but now the option to purchase the tickets is not seen in the events calendar. I thought I remember seeing a box when creating an event that was to sell tickets, but not sure and there is not that option now. I have all the current versions installed. When I edit the event, I can add a pic for the ticket, add the ticket info, but nothing happens. Thoughts?
Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Are you able to follow the steps here to create a ticket for an event:

https://theeventscalendar.com/knowledgebase/tickets-making-a-ticket/

Or does it give you errors or the screen is not there?

Let me know and we can go from here.

Thanks

[bradpurper]

Hey Brian
Yes, all those steps are completed, the event does display on the events calendar, but the option to buy tickets does not. Here is the link to the event:
http://www.blackcanyonaz.com/black-canyon-event/8th-annual-chamber-fundraiser/

Thanks

[bradpurper]

Hey Brian
Sorry for my oversight. I did figure out the issue. Thanks for your help. Sorry to waste your time.
Brad

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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