Static Events not showing but Recurring Events are…

[Alan]

Using Events Calendar Pro, we cannot seem to open any events except those with Recurrences set.

I did some searching on Tribe’s Help pages and found this post: https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/, but I cannot even seem to find the function.php file. Anyone have any ideas?

I don’t even know if this is considered a 404 error, but it definitely says “Page not found,” even though the event is live and has a permalink?

I tried flushing the permalinks but still no success.

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot with you.

I visited your site and see what you mean.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

And the functions.php file is located in your theme.

Let me know what you find out.

Thanks

[Alan]

Thank you for your assistance. I tried all of those options even flushing the cache but the issue is still present.

[Brian]

Hi,

Thanks for doing those tests.

Do you have any coding in your htaccess file?

What about any pages with the word event in them?

If you change the single event slug here:

Events > Settings > Single event URL slug

And then resave permalinks does that help the single events?

Can you also download this plugin:

Rewrite Rules Inspector

Rewrite Rules Inspector

And activate it and go to Tools > Rewrite Rules

Then copy and paste in a private reply all the rewrite rules there.

Let me know what you find out.

Thanks

[Alan]

Would I still need to reset the permalinks for the single events if they work fine?

The events that span multiple days are the one that do not appear.

[Brian]

All the events in the single view use the same base slug. So you would want to reset permalinks just to see if it sticks.

I find a lot of times this issue is caused by some coding that flushes permalinks every page load.

If you want to check for that function it is:

flush_rewrite_rules();

That is the one that does it. It should only run on plugin activation or deactivation and other rare cases.

Anyway let me know what the Rewrite Rules Inspector says and changing the single slug does.

Thanks

[Alan]

I think that was the issue! It works. I changed the single event name and it worked!

THANK YOU!

[Brian]

Great glad it is working now!

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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