Brian

Forum Replies Created

Viewing 15 posts - 1,651 through 1,665 (of 11,256 total)
  • Author
    Posts
  • in reply to: Events page Comments Page Not Found #1065357
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    in reply to: REFUND REQUESTED #1065326
    Brian
    Member

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The mini calendar only shows events for the month it is on.

    We have the event list widget that shows the next 1 to 10 events regardless of the date.

    For the mini calendar widget we do have this guide to have it fast forward to the next month with events so if have no more in January it would start showing February.

    https://theeventscalendar.com/knowledgebase/fast-forward-list-widget-to-next-upcoming-event/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: 'Unnamed Venue' Issue Back #1064546
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I tried to replicate the issue on my test site, but it worked correctly.

    Do you have any default content set for venues here:

    Events > Settings > Default Content > Address

    Let me know and we can go from here.

    Thanks

    in reply to: How to export all events with the export listed events #1064543
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We do not have a direct feature to create a feed as you ask.

    There is this snippet that might help:

    https://gist.github.com/jesseeproductions/2b1af6527b7029eaea6e

    Add that to your child theme’s (or parent) functions.php to use it.

    Then following the trigger export link on your site to work.

    You could then put that link on your site for people to use.

    Thanks

    in reply to: Lot of the same postst from Facebook #1064542
    Brian
    Member

    Hi,

    I believe I have found the issue for the duplicating events and during my tests today I created a patch that worked for me in stopping the duplication of events.

    The events that were duplicating were either past events from one day back or events that ended earlier in the current day. If you are having events duplicate beyond this time frame please let us know as that would be a different bug then this one.

    To patch the issue please replace this file:

    plugins/the-events-calendar-facebook-importer/src/Tribe/Importer.php

    With the contents of this file:

    https://gist.github.com/jesseeproductions/b1180c6366e10875ad80

    I would recommend setting your import status to pending for Facebook just in case the patch does not work.

    Please clear out any existing duplicates after adding the patch to prevent false positives.

    Let me know how that works out.

    Thanks

    in reply to: QR Code scanned multiple times?? #1064532
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    There is a bug/missing feature in the system that allows multiple check ins on the QR code.

    I came up with this as a workaround:

    Replace the contents of this file:

    plugins/event-tickets-plus/src/Tribe/QR.php

    With this:

    https://gist.github.com/jesseeproductions/6f5bc1f7d2e7fa8df6c7

    The limitations I see is if you have some kind of server php caching it might continue to register as not checked in for 30 seconds or so for a person.

    I found in my Scan app it works every time and if two different people checkin it should always work for them.

    Autocomplete
    Try out this plugin to auto complete orders:

    https://wordpress.org/plugins/woocommerce-autocomplete-order/

    Let me know how this works out.

    Thanks

    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    We have this guide to move your license keys:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    And more license related guides here:

    https://theeventscalendar.com/knowledgebase-category/install-licenses/

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Suggestion: consider remembering the "display" choices? #1064490
    Brian
    Member

    Hi,

    Thanks for providing all this. I have saved it into our adjustment requests to see about adding it in the future.

    I am going to close this ticket to new replies, but the remember choices issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Deposit plug-in not working with Event Tickets Plus #1064489
    Brian
    Member

    We are limited in supporting plugin compatibility issues per out terms and conditions and can only support features we ship with.

    We try to help answer some questions about customizations or compatibility issues to get someone started, but beyond that we are not able to provide much else.

    If this is a deal breaker we can offer you a refund per our policy:

    Refund Policy

    But unfortunately, not much else on this issue.

    Thanks

    in reply to: Facebook Events Show UTC Instead of PST or EST #1064483
    Brian
    Member

    I am glad to see you were able to figure out a way that works for you.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    Brian
    Member

    Ok sounds good. Let me know what you find out.

    Thanks

    in reply to: Venue Name not Importing… #1064481
    Brian
    Member

    Hi,

    I do not see why those would not import.

    Can you please provide a link to download the csv file you are using in a private reply and I can try it on my end.

    Thanks

    in reply to: Facebook Events Show UTC Instead of PST or EST #1064125
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    Can you please provide a link to a Facebook event you have imported in a private reply and I will do some tests and see if there is a way to change it.

    As for the timezone dropdown we use the list that WordPress generates itself so we do not have control over what is included in there.

    Thanks

    in reply to: Incorrect date, showing time instead. #1064123
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    I am not seeing this issue on my test site.

    What are your date & time formats settings found here:

    Events > Settings > Display Tab > Date Format Settings

    Let me know and we can go from here.

    Thanks

Viewing 15 posts - 1,651 through 1,665 (of 11,256 total)