Venue Name not Importing…

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  • #1063465
    Caston
    Participant

    In a csv import, the venue name is not importing/linking when providing the venue id. We have tried using the venue name also.
    (therefore, the event imported does not have a venue name selected though the id was provided, Note: we have tried providing the name also).

    Please help!!!

    #1063466
    Caston
    Participant

    Somehow this got logged in Community Events… the plugin is Events Calendar PRO

    #1063882
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    The CSV importer uses the Venue name and not the id.

    If the name is not working can you please provide a couple of the names that are not working?

    Also, we have to in depth guides that can help out too:

    https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

    Let me know.

    Thanks

    #1064138
    Caston
    Participant

    Brian,

    I appreciate your reply. I am getting desperate.

    The following two names are sample venue names:
    Arlington
    Fiesta 2 Theatre

    I reviewed the files and I have yet to see where the error is.

    After the import the venue name is simply not there. It worked before.

    Thanks,

    Caston

    #1064481
    Brian
    Member

    Hi,

    I do not see why those would not import.

    Can you please provide a link to download the csv file you are using in a private reply and I can try it on my end.

    Thanks

    #1079297
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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