Venue Name not Importing…

[Caston]

In a csv import, the venue name is not importing/linking when providing the venue id. We have tried using the venue name also.
(therefore, the event imported does not have a venue name selected though the id was provided, Note: we have tried providing the name also).

Please help!!!

[Caston]

Somehow this got logged in Community Events… the plugin is Events Calendar PRO

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

The CSV importer uses the Venue name and not the id.

If the name is not working can you please provide a couple of the names that are not working?

Also, we have to in depth guides that can help out too:

https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

Let me know.

Thanks

[Caston]

Brian,

I appreciate your reply. I am getting desperate.

The following two names are sample venue names:
Arlington
Fiesta 2 Theatre

I reviewed the files and I have yet to see where the error is.

After the import the venue name is simply not there. It worked before.

Thanks,

Caston

[Brian]

Hi,

I do not see why those would not import.

Can you please provide a link to download the csv file you are using in a private reply and I can try it on my end.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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