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January 31, 2016 at 3:51 pm in reply to: Multiple licenses required for subdomains & folders? #1065388

Brian
Member

Hi,

Thanks for using our plugins. I can help out here.

Our licenses work for an installation of WordPress so if you have two installs of WordPress you would need two license for automatic updates.

If you want to do manual updates on one you could keep the one license since they are similar sites.

Here is the process for manual updates:

Manual Updates

Let me know if you have any follow up questions.

Thanks

January 31, 2016 at 3:48 pm in reply to: Does Pro Version license include Filter Bar plugin? #1065386

Brian
Member

Hi,

Thanks for the interest in our plugins. I can answer your questions.

The Filter Bar is a separate add on, but does not require Pro to work.

It only needs the free version of the Events Calendar to work.

That is the same for all our add on, we currently do not have bundled pricing.

Let me know if you have any follow up questions.

Thanks

January 31, 2016 at 3:46 pm in reply to: How do I display the event calendar on my home page. I'm using buddyboss. #1065383

Brian
Member

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

January 31, 2016 at 3:45 pm in reply to: Embedded Map not showing in single-event page #1065381

Brian
Member

Closing this as it is a duplicate:

Embedded Map not showing in single-event page

January 31, 2016 at 3:44 pm in reply to: Untitled #1065379

Brian
Member

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

January 31, 2016 at 3:44 pm in reply to: Untitled #1065378

Brian
Member

Closing this as it is a duplicate:

Untitled

January 31, 2016 at 3:44 pm in reply to: Old events page appears on home page #1065377

Brian
Member

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

The Events Calendar

Thanks again!

January 31, 2016 at 3:42 pm in reply to: Duplicate Events ical Import #1065373

Brian
Member

Hi,

We do not have a work around for this.

Our developers are looking into fixing it, but not able to get it working reliably still and I do not have a timeline for when it might be fixed.

January 31, 2016 at 3:41 pm in reply to: How can I move the RSVP section to the content area #1065372

Brian
Member

Great, glad it is working.

We are limited in supporting theme compatibility issues. So not sure how much we can help with the styling as Avada adds custom styling to everything.

They might be able to help better then us to transfer their styling to the RSVP form.

AS for what to edit. I would not edit any file to change the look, but instead add custom css to change it.

Thanks

January 31, 2016 at 3:38 pm in reply to: QR Code scanned multiple times?? #1065370

Brian
Member

If you try another QR code and then get back to the original does it work then?

What are you using to scan the qr code?

Can you outline all the steps you are taking?

Thanks

January 31, 2016 at 3:33 pm in reply to: 'Unnamed Venue' Issue Back #1065369

Brian
Member

Hi,

Ok glad we narrowed down the source of this. It does look to be a recent bug as you found out.

I have created a bug ticket for us to address this.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

January 31, 2016 at 3:26 pm in reply to: Community Events vs. 3.12 brings down site #1065367

Brian
Member

Hi,

What you have for The Events Calendar is fine.

Pro should be on 4.0.5

Community Should be on 4.0.2

January 31, 2016 at 3:04 pm in reply to: How to export all events with the export listed events #1065361

Brian
Member

Hi,

It is depends on your server how many events can show at a time. So it is hard to say. Caching will help show more.

This is the trigger link for the export:

http://yoursite.com/events/?ical=1&year-feed

Cheers

January 31, 2016 at 3:02 pm in reply to: Calendar Sidebar Widget: Can it list events going into the next month? #1065359

Brian
Member

Hi,

It is working as intended it will Fast Forward to the Month with events.

January 31, 2016 at 3:01 pm in reply to: Users can't post Community events – blank screen displayed #1065358

Brian
Member

Hi,

Have you tried increasing your php memory limit:

https://wordpress.org/support/topic/increasing-memory-allocated-to-php-1#post-5508744
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