Forum Replies Created
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AuthorPosts
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Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
We only offer The Events Calendar Pro through our Non Profit Program:
https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/
Cheers
February 1, 2016 at 7:27 am in reply to: ical importer doesn't import 2016 events from an google calendar link #1065749Brian
MemberHi Angelo,
Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one.
And yes the iCal Importer does work with Google Calendars using the ics feed you can find in the settings.
Cheers
February 1, 2016 at 7:25 am in reply to: Users can't post Community events – blank screen displayed #1065746Brian
MemberOk glad you found a solution.
Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberHi,
Sorry for the issues you are having. I can help out.
I see you are using a Divi related theme and it is their archive settings causing this as the Event Views are archives.
Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages
Change that number to 10 or what you have as the number of events to show in our settings.
That should fix the issue.
Let me know how that works out.
Thanks
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
I have gone ahead and generated a license for Event Tickets Plus for you.
Let me know if you do not see it in your account now.
Thanks
Brian
MemberHi,
Make sure Events is checked in this setting:
Events > Settings > Tickets Tab > Post types that can have tickets
Then you should see this settings meta box:
https://theeventscalendar.com/content/uploads/2015/12/fullwindow_etplus_tickets-meta-box-764×508.png
If it is not showing do you see the Tickets meta box listed in the Screen Options button in the upper right corner?
January 31, 2016 at 4:42 pm in reply to: Multiple licenses required for subdomains & folders? #1065409Brian
MemberGreat, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
That sounds like an interesting setup and it might be possible to do with our plugins, but not something we have support for and unfortunately, customizations are beyond the support we can provide.
If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.
Cheers
Brian
MemberHi,
Thanks for using our plugins. I can help out here.
Please create tickets from the individual Event itself and not from the WooCommerce Product.
Then it will work correctly.
Thanks
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
Pro and all our Premium plugins are Open Source, but we currently do not have a public repository for them.
Let me know if you have any follow up questions.
Thanks
Brian
MemberI am glad to see you were able to figure it out.
I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.
Thanks!
Brian
MemberHi,
Thanks for the interest in our plugins. I can answer your questions.
All our premium add ons are separate purchases.
So if you like Pro and Community you would have to purchase each plugin.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for using our plugins.
You can upgrade your existing personal license to a business license following this guide:
https://theeventscalendar.com/knowledgebase/upgrading-a-license/
2. If so, Can I export calendar data from 1 domain and import it into the other 2?
You can use the WordPress Export/Import to move events to another site. We do not have any other features to support that.
Let me know if you have any follow up questions.
Thanks
Brian
MemberThis is a duplicate of this thread:
So I am closing it and we will help you there.
Thanks
Brian
MemberHi,
Sorry for the issues here. I can work with you to resolve this.
If you updated The Events Calendar to 4.0 and leave Community Events at 3.12.x or earlier it will break the site. If you cannot update Community Events for whatever reason you should remain on 3.12.6 for the Events Calendar and follow the steps below to set that up.
Unfortunately, the only way to fix it is to access the files of you site and delete the older version of Community Events. This process itself does not delete or change any of your settings in the database.
This can be done by either your hosting account file manager or through ftp. The files will be found here:
wp-content/plugins/the-events-calendar-community-events/
Please make sure to remove all copies of Community Events.
That will bring your site back and then you can download the latest version of Community Events (4.0) from your account here and manually upload it to your site.
We also have this guide for manual updates:
If you need your site right away with community events I recommended downgrading to the 3.12.x for all the plugins.
You can download the older versions from your account here on theeventscalendar.com and older versions of the core plugin here: https://wordpress.org/plugins/the-events-calendar/developers/
And follow these steps for manual updates:
If you have issues please let me know and I can help out.
Thanks
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