[Barry]

Hi Tara,

Thanks for considering our plugins for your project 🙂

Our Community Events plugin will allow you to accept submissions from the public but doesn’t bake in the sort of functionality you are asking about. With that said, you could get there quite easily with a bit of creativity.

A plugin like WooCommerce can be used to sell things (such as a product representing permission to post events) and you can tell it to generate a new user account for each customer. You can also force Community Events to only accept submissions from logged in users — by combining these bits of functionality you could get close to what you want to achieve, and with some custom dev work you could build something more advanced such as pay-per-submission, subscription tiers and so on.

However, I’ll be clear that it is not a core piece of functionality that is supplied out-of-the-box by Community Events.

I hope that answers your questions, but do let me know if I can assist with anything else.

[Barry]

Thanks, Mieke – how odd!

I tried a few things here in order to replicate what you’ve experienced – including setting the number of events to list below the calendar grid to zero and also by adding the events list widget after the calendar widget.

Even so, I can’t replicate the problem as it appears on your site – in my case, it works as expected. I’m unsure what exactly might be going wrong in your case – but perhaps you could review the following troubleshooting steps:

theeventscalendar.com/knowledgebase/testing-for-conflicts

In this case, that would mean deactivating all other plugins except for the helper plugin you downloaded from the above knowledgebase article plus The Events Calendar and Events Calendar PRO. You would also need to switch to a default theme.

Alternatively, you might prefer to set up a clean installation of WordPress and start with the above plugins (and nothing else) and see if you can replicate there.

Hopefully this will help us to determine if there is a conflict of some kind at work here: regardless, I should point out that while we provide snippets and sometimes plugins like the “Advance Mini Cal Widget” one in the hope that they’ll be useful, we can’t guarantee they’ll work in every case.

[Barry]

Hi Rob,

You can edit and change the ticket price at any time.

Event Tickets Plus does not directly support automatic price changes, but WooCommerce does (if that’s the ecommerce plugin you go with here). So, you can create a ticket using Event Tickets Plus then edit it via the WooCommerce product editor – set a sale price and specific a schedule for the sale price.

That could definitely be used to your advantage, here 🙂

[Barry]

Hi Scott,

The plugin you’re looking for is The Events Calendar 🙂

Event Aggregator is a remote service and is not something you can install locally, as such, but The Events Calendar is able to interact with it. So, in this case, you need to update The Events Calendar itself.

Can you update that plugin or confirm if it is already at the latest version?

[Barry]

Sorry I couldn’t do more.

There are certainly lots of possibilities, but the effort involved definitely depends on the desired end result.

[Barry]

Thanks for clarifying 🙂

To work with Events Calendar PRO’s custom fields you’ll probably find it easiest to define a helper function like this one:

https://gist.github.com/barryhughes/2e38cf6cd978255e87b5e74b6c6d4530

You can then use it in this sort of style:

// Update the "Event Facilities" custom field
update_ecp_custom_field( 123, 'Event Facilities', 'childcare, washrooms, limited groceries' );

Does that help?

[Barry]

PS – is there a way to change my user name on the support forum?

I think we can do that – can you let me know what you’d like it to be set to?

[Barry]

Thanks Neil: I’ll look out for your next reply with the results of the plugin-based test. The fact that the EA server cannot be reached is strange and makes me wonder if it might be blocked for some reason (and if you are on a managed or shared hosting plan of any kind, it could be worth reaching out to the provider and asking them if they do indeed block outgoing requests to IP addresses).

[Barry]

Hi Amanda!

I agree that’s how it should work (ie, it should impact events only) but, unfortunately, that isn’t the case and the current solution – unfortunately – has these side effects.

Perhaps there is some way we could turn off the global grouping setting and instead write it into our query manually so that it only affects events?

That is the sort of path I’d recommend here. Again, you can set tribeHideRecurrence to a zero or false for the query and turn this off – but it does mean you’d need to figure out an alternative means of achieving the same goal.

If it needs to work across a paginated result set that may be challenging; on the other hand if it so happens you are only ever concerned with a single page of results you could probably perform the manipulation via PHP.

I’m afraid, though, that further direct assistance on this one is beyond what we can offer here in the support forums – though I did make a note on a related internal feature ticket of the problem you described, so hopefully the dev team can factor that in as we continue to evolve our recurring event functionality.

[Barry]

Hi @hydeaway!

Generally, regardless of the theme, you will always be able to pick between the Default Page Template and Default Events Template with that setting.

Beyond that, what you can pick from really depends on how the theme is coded and structured — if it exposes more than one page template, it should be listed there but that can’t be guaranteed and it varies by theme (really, it’s not a matter of the theme’s page templates being visible to our plugin, but of them being visible to WordPress itself).

With that said, if you are at home writing code and are feeling ambitious you could customize the list of available templates using a strategy like this one:

function modify_template_selector_list( $templates ) {
    // Add any extra templates you want to pick from
    // here then return the modified list
    return $templates;
}

function setup_extra_event_templates( $no_modify ) {
    add_filter( 'theme_page_templates', 'modify_template_selector_list' );
    return $no_modify;
}

add_filter( 'tribe_display_settings_tab_fields', 'setup_extra_event_templates', 5 );

That’s just a starting point that you can use if you wish (and if you’re comfortable), there are a number of gaps you’d need to fill in that I can’t supply as I’m unfamiliar with your theme — but I hope if nothing else this provides an explanation of why and how it works 🙂

[Barry]

Hi Sean,

I’d love to help but I’m not quite understanding the question. It sounds like you’ve built a custom template and you now want to provide a method for the currently logged in user to update their RSVP status via ajax. Is that correct?

If so, I do need to highlight first of all that the amount of support we can offer for custom dev issues tends to be pretty limited. That said, we always try to point folks in the right direction when we can. In this case, what have you already coded and which elements specifically do you need help with?

(Remember too that we have a list of great devs who can assist you with advanced customization work, should this turn out to be beyond the scope of support offered here on the forums: theeventscalendar.com/knowledgebase/find-a-customizer)

Thanks!

[Barry]

Hi Robert!

Thanks for considering Event Tickets and Event Tickets Plus 🙂

Your customers can absolutely order multiple tickets in the same transaction – they can even be tickets for different events. Discounts aren’t supported directly but, if for instance you combine Event Tickets Plus with WooCommerce, then you can potentially take advantage of a large number of addons for that platform that might facilitate this.

And they have to/can fill the information for the ticket for more persons, when someone orders for 3 peoples, we need the information, name, address etc, from those three persons?

Event Tickets Plus supports user definable fields that let you collect personalized data for every ticket that is ordered, so that could be one way to do this — find out more via the following knowledgebase article:

theeventscalendar.com/knowledgebase/collecting-attendee-information

I hope that helps but do let me know if you have further questions!

[Barry]

Hi Phillipa,

It’s hard to say without knowing more about your customization work, as there are two different types of custom field – those supported natively by WordPress and a richer implementation provided by Events Calendar PRO.

Looking at your code my assumption is you are using regular WordPress custom fields and so I’d recommend you perform the update using the update_post_meta() function, something like this:

update_post_meta( $event_id, 'Places Left', $holdvalue );

Remember! If you have concerns over the safety of code then slow down, make a backup and/or practice on a test or staging site first!

[Barry]

Hi Richard!

We were asked pretty much this same question just recently:

theeventscalendar.com/support/forums/topic/how-accessible-are-the-calendars-ada-compliance-question

In essence, we are mindful of and work hard to create plugins that are accessible — but there are areas which, currently, may not be fully compliant with standards such as those you noted.

We don’t have an exhaustive list, I’m afraid, and of course different users make use of different facets of our plugins — so for those reasons taking our free core plugins such as The Events Calendar for a spin and evaluating them in the context of your own project is definitely recommended.

I hope that helps – but let me know if you have any further questions I might be able to assist with 🙂

[Barry]

We generally try to stick to one issue per topic – and you’ve covered a lot of different areas, some of which require customization work we can’t provide too much help with. Let me run through each:

Is it possible to add a caption to the image that users upload via this section? We need some way to display copyright information

There are a few ways you could do this. You could literally modify the image and overlay the text on it, or you could track the fact that it was submitted by a member of the public then, each time it is rendered, add a message via a piece of custom HTML. Either way would involve some custom dev, though, and we would not be able to provide in depth support for that.

Can the images be cropped by the user on the front end (we’re not giving the public dashboard access)

I’m sorry but Community Events does not support this.

Can you put a character limit on titles/descriptions?

Again, this isn’t supported directly but could certainly be facilitated via some customization work. There would potentially be two pieces to this: some frontend code that tries to stop them exceeding a limit before they submit, and some code running after they submit in case the first step somehow fails.

This also would require a degree of custom dev work that we can’t assist with.

Can you remove a field that’s on the form by default?

You can! As a first step, please review our Themer’s Guide which covers the basics of modifying our templates:

theeventscalendar.com/knowledgebase/themers-guide

Can you rename a section (we want to rename ‘province’ to ‘region’ if possible, if not, then remove the option)

Yes! Again, please review the Themer’s Guide linked to above. You could also potentially make use of a plugin such as Say What to do this work.

Do event attendees get emails reminding them the event is coming up? If not, is there an easy way to export all attendees to email manually?

They don’t — though that’s a really nice idea. Some custom dev work could be used to accomplish this, too – by creating a scheduled task that runs daily and scans for upcoming events and triggers an email to the attendee according to some criteria you define.

I’m sorry we can’t go into more detail for each of these – but if you do have further questions on any specifics that we might be able to help with, do feel free to ask (though, if you could do so via a new topic for each distinct question that would be appreciated).

Last but not least, remember that there are a number of devs out there who can provide in-depth assistance on those occasions where we can’t and you are also welcome to submit feature requests if you think there is a feature that would be a valuable and sensible addition to one of our core plugins 🙂

Thanks!

[Author]

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