[Barry]

Well, I’m not sure – you’re relying on a Woot Library function to accomplish this, though, so looking at that is probably the best starting point (and we can’t support that here, I’m afraid) 🙂

 

 

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread (and so it will no longer be monitored by staff). If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread (and so it will no longer be monitored by staff). If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! Some great questions there.

Ultimately we switched away from PDF tickets and no small part of that was a desire to make customization of ticket emails easier. The flip side of course is that fine grained control is less in our power, one facet of that being the inability to control page breaks in a consistent manner.

Generally speaking though we feel the balance is pretty good – but we’re certainly always open to new ideas and if you’d like to propose an alternative means of handling this we’d welcome your feedback via our UserVoice page:

tribe.uservoice.com

Beyond that, it’s certainly possible to build out a custom ticket email implementation (which might dispatch PDF-based ticket emails), but that is as you can imagine a fairly involved customization and it would really be beyond the scope of the forum to guide you through that one.

Does that clarify things and do you have any further questions?

[Barry]

Hi – great question!

If it doesn’t need to be publicly visible, could you ensure that the editor “Custom Fields” meta box is enabled (via the Events > Settings > Additional Fields settings page) and simply use regular WordPress-powered custom fields to store this information?

That way it will not display with the other Events Calendar PRO-style additional fields.

Would that be viable here?

[Barry]

I’m sorry it’s not working for you.

The first thing I’d like to determine is if the problem sits with WooCommerce Tickets itself or if something else is independently conflicting with WooCommerce.

Would it be possible for you to deactivate The Events Calendar and WooCommerce Tickets – but leave WooCommerce itself activated – and create a regular product (ie, not a ticket). From there, place a test order and attempt to mark the order complete.

Does the same problem still occur?

Thanks!

[Barry]

Hi – thanks for contacting us.

I’m sorry you’re facing difficulties here and we’d love to help if we can. Wherever possible though we try hard to stick to one issue per thread. Let’s stick to the first of the problems you listed here in this thread and of course you are more than welcome to create additional threads for everything else 🙂

1. the date and time appear on the top left is always 1 Jan 12AM – 12AM for all the different events

The appearance – and the actual HTML – doesn’t look like something our plugin would produce by itself. Is this the by-product of some customizations, or can you confirm if the problem only occurs when you use this particular theme?

[Barry]

Hi Giorgio,

I’m sorry you’re experiencing difficulties here.

Unfortunately there are a number of issues that can crop up when using plugins such as WPML. Can you confirm if the problem only exists when you use that particular plugin? If so, could you approach WPML and ask if there is a way to stop the automated translation of URLs in this manner?

Thanks!

[Barry]

Hi!

Do you mean the event meta area within the single event template? If so a short snippet like this – which you could add to your theme’s functions.php file – could do the trick:

add_action( 'init', 'reposition_additional_fields', 20 );

function reposition_additional_fields() {
	// Grab a reference to the method used to print additional fields
	$pro_meta = TribeEventsPro::instance()->single_event_meta;
	$callback = array( $pro_meta, 'additional_fields' );

	// Reposition the fields
	remove_action( 'tribe_events_single_event_meta_primary_section_end', $callback );
	add_action( 'tribe_events_single_event_meta_primary_section_start', $callback );
}

Does that help at all here?

[Barry]

I’m sorry you’re hitting problems with duplicates and generally having a hard time of it updating 🙁

Generally it’s best to avoid large leaps and sometimes it is worth staging the update through one or more intermediate versions. In this case though I wonder if all you need to do is perform the update and then clean up the duplicates via the plugin provided via this blog post.

Would that work for you? If not it could be worth updating first of all to 2.0.11 (the last version in that branch) followed by 3.0 and then the very latest.

I hope that helps!

[Barry]

Hi P 🙂

Yes it can be changed using a template override a bit like we covered in this thread. A separate template is not used for mobile devices – but if you look at the CSS within the template’s style element you can see that it is responsive with some rules targeting smaller screen sizes:

@media only screen and (max-width: 480px) { /* ... */ }

Does that clarify things at all?

[Barry]

There’s a bug in Woot Library, unfortunately.

It hasn’t been updated for a while but of course the other three plugins – The Events Calendar, WooCommerce Tickets and WooCommerce itself have changed – so a minor correction will be required to Woot to bring it back into line.

If you’re happy to do so, try editing woot-library/woot-library.php and find this line:

add_action('plugins_loaded', 'woot_library_loader');

Change it to:

add_action('init', 'woot_library_loader', 5);

Hopefully that helps. If not please post for further help on the Woot Library forum/issue tracker – though I happened to write this as a sort of extra-curricular activity it’s not actually an official Modern Tribe plugin and we can’t I’m afraid offer further support for it here.

(…and with that in mind, I’ll go ahead and close this thread.)

Thanks – and I hope that helps!

[Barry]

None that are specific to our suite of plugins, that I know of, but there should be a number of resources on the wider web relating to registering routes/endpoints on one hand and hooking in new templates.

Really though that’s a matter of general WP development – and is sufficiently advanced that it’s not something we can assist with here, I’m afraid.

With that in mind I’ll go ahead and close this thread, but I do wish you luck and if any other questions crop up along the way certainly feel free to create new threads to ask us about them and if we can point you in the right direction we will 🙂

[Barry]

OK, thanks! But which widget are you trying to display (for instance, is it the countdown widget or the calendar widget, or the list widget)?

Also, there is a notification at the back-end of our site that says The Events Calendar: Community Events 3.5. plug-in is out of date. What problem would that cause?

There is a more recent version available – so really it’s just encouraging you to update 🙂

[Barry]

Is there not a bug in the CSV upload? I can find some of the former events, but my final upload which I did with CSV of the august events are completely not findable. However the show up online.

It’s possible, but the fact they are showing on the front end of the site suggests to me they were uploaded without any hitches. Am I correct in thinking if you remove all filters you can find all your events within the admin events list?

One other thing I just realized is that there may actually be a bug when you sort by organizer or venue. In other words, the organizer filter itself is fine – but if you then try to re-order the list by clicking on the organizer column’s header it may throw a spanner in the works.

Could that be the problem here?

[Author]

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