[Barry]

Hi Jenn,

Thanks again for your patience while we worked through this.

Just to close the circle and keep this topic in sync with our email exchange, it turned out that the problems were, essentially, triggered by caching issues.

It seemed that you had integrated your site with the CloudFlare platform and a strange side-effect of this was that – even though our plugins were up-to-date on your server – CloudFlare was supplying you (and some other users) with a cached version of various Javascript files which were several versions out-of-date.

Now that this has been resolved I’ll go ahead and close out this topic, however please don’t hesitate to post new topics if needed should we be able to assist with anything else 🙂

[Barry]

Hi Pete – great question!

I do need to highlight first of all that this is very much custom-coding territory and while I’ll be happy to point you in the right direction if I can, it’s ultimately something you’ll need to drive to completion under your own steam 🙂

Our attendee screen uses a regular WordPress list table and these are fairly easy to work with and customize. Here’s some example code (which you could add to a custom plugin – preferred – or else to your theme’s functions.php file) for adding extra columns and populating them:

https://gist.github.com/barryhughes/f7a7b98c374e1c2ba5bb12c922d91264

In your case of course you are probably going to want to figure out the order ID in order to obtain order-specific data for your extra column. In the second callback (in my above snippet) you could make use of $item for this purpose.

Thankfully, $item will be an array and you can access the order ID as follows:

$order_id = $item['order_id'];

I hope that helps and good luck with the customization 🙂

[Barry]

Glad you found it and thanks for letting us know 🙂

Have a great weekend!

[Barry]

Great 🙂

There are various rules that would need to be tweaked to make this work so I think they’ll be best placed to make any changes but we’re here to help and will do our best from our side.

Thanks again!

[Barry]

Awesome 🙂

[Barry]

OK, I think I understand.

• You are accepting submissions from users via Community Events
• When each of those users visits your calendar, you only wish for them to see their own events and nobody else’s

Is that correct? If so, I can try to point you in the right direction but this is definitely customization territory and though I’ll be happy to share some ideas you will largely need to drive this to completion under your own steam (or with help from an appropriately skilled developer — see here if you need help finding one).

There are still a few unknowns (what should users who have not logged in see when they visit the calendar) but let me know if I’m understanding you correctly in the first instance and we can explore this further from there!

[Barry]

The above code should – ideally – be added to a custom plugin rather than an existing plugin.

The easiest way to do this is to create a new file within your mu-plugins directory, something like:

wp-content/mu-plugins/ticket-customizations.php

Remember to add an opening <?php tag!

[Barry]

Hi Ole,

I suspect the problem is that we automatically redirect requests to see ticket products to the matching single event page. You can undo this behavior however with a small snippet like this one:

add_action( 'plugins_loaded', function() {
    $wc_tickets = Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance();
    remove_filter( 'post_type_link', [ $wc_tickets, 'hijack_ticket_link' ] );
}, 20 );

This could be added either to a custom plugin (preferred) or else to your theme’s functions.php file.

Does that help?

[Barry]

Hi @sabinevi,

Sounds like you have done a nice job so far!

In terms of safely overriding the output of the generate_markers() method you can do so via the tribe_events_ajax_response hook. Simple example:

add_filter( 'tribe_events_ajax_response', function( $data ) { 
    if ( empty( $data['markers'] ) ) {
        return $data;
    }

    foreach ( $data['markers'] as &$marker ) {
        // Change the following line to modify the markers as needed
        $marker = array_map( 'strtoupper', $marker );
    }

    return $data;
} );

That’s incomplete and untested, but should give the general idea. Does that help with your objectives?

[Barry]

Hi Gabrielle,

We have a need for admins to batch register users for multiple events (fitness classes). Right now admins have to registers 10 events for one user, one by one, which is very time-consuming. Batch registration will save time.

Can you expand on this – are the events recurring in nature? If so, currently, I’m afraid neither Event Tickets nor Event Tickets Plus fully support this, as stated on the product page, but we hope to add support in a future release.

Also, does the Events Calendar support user logins? We have returning members and it’s daunting to continuously put in the same registration content every time.

Not directly, but if you are already using Event Tickets Plus with either WooCommerce or Easy Digital Downloads you should find that either of those plugins offer user account facilities, including letting existing users login and make more purchases/review their accounts.

Let me know if I can help further!

[Barry]

Hi Felix,

That’s odd!

Actually both events exhibit slightly odd behaviour … I’m curious – are you able to switch temporarily to Twenty Seventeen (or another unmodified, default theme) either on your live site or a staging site and do you see the same problem then?

I can’t help but wonder if customizations are behind this problem (not necessarily customizations made by you – but some that were included in your theme).

Let me know what you find!

[Barry]

Hi Niels,

Thanks for your interest in our plugins!

Much as we’d love to have you as a customer, I don’t think Events Calendar PRO is going to help with your specific needs.

Our free, core events plugin (The Events Calendar) however could be a good base for you to build upon and if you combined this with a good ecommerce plugin you’d certainly be getting a bunch of powerful functionality ‘for free’.

There is certainly going to be quite a lot of customization work involved here even so and assessing exactly how much or how that should look goes a little beyond the level of advice we can provide you with here.

That said, if you have any other specific questions about the functionality of any of our plugins please don’t hesitate to let me know 🙂

[Barry]

Hi Peter,

Sounds great!

We do provide a range of development services for larger projects but there does tend to be a lead time of several months which makes me think we’re not going to be a good fit for you this time round, given the urgency you noted.

If you want to check out this list of customizers, though, you might find an individual or agency who can help:

theeventscalendar.com/knowledgebase/find-a-customizer

Good luck with the project 🙂

[Barry]

Hi Sergio,

I’d love to help if I can but I’m not quite sure I follow your question.

Can you break this down a little more/link me to the places where you want to keep and remove the piece of text you are referring to?

Thanks!

[Barry]

Hi Monique,

Great question!

The Events Calendar generates iCal output so other apps can consume that data and in turn, if you purchase a license for our Event Aggregator service, you will be able to pull iCal feeds (as well as numerous other formats) into The Events Calendar.

I hope that answers your question but do let me know if I can clarify anything else 🙂

[Author]

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