[Barry]

Hi Michelle,

Thanks for your interest in our plugins 🙂

If you are interested in our calendar plugins specifically, considering downloading and activating The Events Calendar. It’s our core plugin and is completely free — it will give you a great taste of what to expect with our other premium plugins.

I hope that helps but let me know if I can help with anything else.

[Barry]

Excellent!

[Barry]

Sure, please visit theeventscalendar.com/my-account/downloads and you can access older versions of our plugins (note: how many you see depends on the periods of time that you have held valid license keys).

[Barry]

Hi Cynthia,

Thanks for reaching out.

All three of those things relate to the meta factory, which was the system we previously used to compose the “meta” information found on single event pages – typically that information shows up as grey boxes, looking something like this:

The meta factory was a fairly complex system and our users found that interacting with it, for instance when they needed to customize their single event pages, was particularly challenging. To that end we decided to remove it and use a simpler template based system.

What I would recommend at this point is removing any code related to the meta factory and, if you wish to customize your single event views, follow the template override and other basic theming procedures described here instead:

theeventscalendar.com/knowledgebase/themers-guide

I hope that answers your question but do let me know if I can clarify anything 🙂

[Barry]

Hi Rick,

Thanks for reaching out.

We don’t deliver technical support here in the pre-sales forum, I’m afraid, but if you have a valid license key (or purchase one) you can login and get help on our premium forums 🙂

That said … in this case I’m not sure we’re the right people for the job:

Fatal error: Uncaught Error: Call to undefined function mysql_real_escape_string() in /home/hymerdesign/public_html/inkomcity.org/wp-content/plugins/booking.personal.5.0.3/lib/wpdev-booking-functions.php:1577

This doesn’t look like one of ours … but if you think the problem stems from a conflict with one of our current plugins we’d certainly be happy to take a look.

Also, I was unable to log in to my account because the email address I used when the plugin was ordered is no longer valid

I can’t seem to identify any user accounts associated with the email address you shared, I’m afraid. I’m not sure how long ago you ordered but if the license key by this point is invalid it may be worth just purchasing a fresh license key (assuming of course it is our plugins that you need help with or that you wish to update).

Thanks!

[Barry]

This reply is private.

[Barry]

Awesome!

[Barry]

This reply is private.

[Barry]

I’m afraid that isn’t currently supported – but you can refine by keywords.

If you happen to control both websites then you will possibly be able to update the source event titles/descriptions to take advantage of keyword-based refinement.

Alternatively, it would be possible to filter out events not matching your custom criteria post-import via some custom development work – but I’m afraid it’s beyond the scope of provided support to walk you through that. Since we add events and event data via the WordPress API, though, you are able to take advantage of all the hooks that WordPress provides to make further alterations to the data 🙂

[Barry]

Hmm, it’s difficult to assess without knowing exactly what’s coming in from the form submission (though I’m guessing the information in your first post is from the debug statements you added).

How about if you add just this code:

function test_tribe_create_event_call() {
    if ( ! function_exists( 'tribe_create_event' ) ) {
        return;
    }

    tribe_create_event( array(
        'post_content' => 'Event Description',
        'post_title' => 'Test Event - ' .uniqid(),
        'EventStartDate' => '2018-01-29',
        'EventEndDate' => '2018-01-30',
        'EventAllDay' => '',
        'EventStartHour' => '08',
        'EventStartMinute' => '00',
        'EventStartMeridian' => 'pm',
        'EventEndHour' => '09',
        'EventEndMinute' => '00',
        'EventEndMeridian' => 'pm',
        'EventURL' => 'http://www.google.com',
        'post_status' => 'draft'
    ) );
}

add_action( 'init', 'test_tribe_create_event_call', 100 );

Does that work for you and successfully cause drafts taking place on January 29 to be inserted?

[Barry]

Are you saying that if we want to go the route of requiring users to log in, that ALL users will need to log in? We can’t have some with an account and others without?

No not necessarily, I just assumed that was what you were aiming for 🙂

Really though this comes down to the different ways in which you can configure WooCommerce (if that is the underlying ecommerce provider you are using).

I believe you can set it up to allow both – but if in doubt it could be worth running a few tests and/or checking in with their team.

[Barry]

Hi!

If both sites are running up-to-date copies of both WordPress and The Events Calendar, then you should be able to import events from one site into the other via our “Other URLs” import feature — part of Event Aggregator.

theeventscalendar.com/product/event-aggregator

Please note that, officially, this is still considered beta-functionality – but it should meet your needs 🙂

Let me know if that helps or if you have any further questions.

[Barry]

Hi Kate,

Thanks for reaching out.

I don’t have the same experience, I’m afraid. Can you share your actual code (via Gist or a similar service) and provide any context I might need in terms of when it runs?

Thanks!

[Barry]

Hi Lane,

We did have a set of problems with our Event Aggregator server which should now be resolved. With that in mind, can you confirm if you are still experiencing this problem?

Thanks!

[Barry]

Hi Gabrielle,

Thanks for clarifying!

I’m afraid that currently there is no easier way that is ‘baked in’ to our plugins. We’d be open to any suggestions you have for new features to help with this:

UserVoice (feature request) page

Can we still use the shopping cart feature if all our events are free? We pretty much just use the ticketing feature to make sure that our classes don’t become over booked.

Yes – if you are using WooCommerce (as an example) then you can ‘sell’ free products and this applies to products, too, though you might need to make some tweaks to force users to be logged in 🙂

[Author]

Posts