[Barry]

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[Barry]

Hi there Pavlo,

Nice site … setting aside the issue you shared, this looks pretty great 🙂

It is a pretty customized list view, however, and while I’m not sure if you made the customizations yourself or if they are a part of your theme this isn’t normally how list view would look. With that in mind, it could also be worth reaching out to the theme author or to whomever made your custom list view.

Here’s some CSS from your theme:

.responsive-layout.events-list .tribe-events-loop .type-tribe_events,
.responsive-layout.tribe-events-day .tribe-events-loop .type-tribe_events,
.responsive-layout.single-tribe_venue .tribe-events-loop .type-tribe_events,
.responsive-layout.single-tribe_organizer .tribe-events-loop .type-tribe_events {
    float: none;
    padding-right: 0;
    padding-left: 0;
    width: auto;
}

This and some other rules depend on various body classes (for example, .responsive-layout.events-list) however in ‘responsive mode’ only the responsive-layout class and not events-list will be present if you embed the calendar in another page.

Rules like this will need to be tweaked and updated appropriately if embedded event views are to be properly supported by the theme.

[Barry]

Oh no!

Sorry to hear that, Jeff. We can leave this open and see if others are also experiencing the same problem, though I don’t see it myself.

Do also let us know if you’d like us to take a look at the problem in the context of your site specifically (doesn’t seem like I can visit it directly).

Thanks 🙂

[Barry]

Hi Robert,

Thanks for your interest in our plugins and Event Tickets Plus specifically — I’d be happy to explain our statement in a little more detail 🙂

The Events Calendar by itself lets you manage and populate a calendar with events and there are no particular limits on what you can do here — so with this plugin alone you can create as many events as you need.

Event Tickets and Event Tickets Plus are designed to let you sell tickets and these plugins work really well when used in combination with The Events Calendar. Combined, you will be able to sell tickets for any event or events you like.

Events Calendar PRO is another plugin which extends The Events Calendar with extra capabilities, including recurring events.

This feature is useful because, for example, if you have an event taking place once every month then instead of creating each of those monthly events individually you can simply define the first event as “recurring”, configure the pattern and Events Calendar PRO takes care of generating and updating all of the events.

Please note that at this time, Event Tickets Plus will NOT support tickets for recurring events. Please keep this in mind before making your purchase.

This caveat applies to the tickets when used alongside recurrence functionality provided by Events Calendar PRO. Officially, this is not supported but in practice you can in fact create tickets for recurring events, but the ticket will apply to the whole series rather than to individual events.

So, let’s suppose you use Events Calendar PRO‘s recurrence capabilities to generate a series of events like this:

• January 6
• February 3
• March 3
• April 7

If you try to add tickets to just one of those events you will find those same tickets are available for all events in the series. As a result, a customer who purchases tickets when they look at the March 3 event will effectively have purchased tickets for all events in the series.

For some ticket sellers this is actually what they want, however I would emphasize that officially we don’t support this and the behavior is not guaranteed to remain the same longer term.

This is a lot of information to digest, so if you have further questions please don’t hesitate to let me know 🙂

[Barry]

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[Barry]

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[Barry]

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[Barry]

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[Barry]

Hi Brad,

The query you referenced hasn’t gone — but yes we did some work in relation to this and it will run much less frequently. From our changelog:

* Tweak - Made the caching of Map View's geofence data more consistent 
  in terms of when it invalidates; this should improve performance (props 
  to many users reporting details of this issue in the forums!) [93177]

Let me know if you have any further questions on this 🙂

[Barry]

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[Barry]

Hi David,

I’m sorry it’s been such a frustrating experience for you. That of course is the opposite of what we want.

I’ve gotten the Google Maps working. I was able to update The Events Calendar to 4.6.9 through your link. The ” Update now to version 4.4.20.1″ still gives the cURL error. I was able to update Event Tickets to 4.6.3 but get the cURL on Event Tickets Pro.

If I’m understanding correctly, the next thing we need to do is find a way for you to successfully update both Events Calendar PRO and Event Tickets Plus. We’re working on the cURL error and hope to resolve it shortly – if you’re able to wait a few days that may be easiest otherwise, I can only recommend updating manually:

theeventscalendar.com/knowledgebase/manual-updates

Are you able to give that a shot? Once everything is up to date we can look at any other problems that might be getting in your way.

[Barry]

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[Barry]

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[Barry]

Hi David,

I’m sorry if you’ve had a rough experience and would love to help if I can.

So far as I can tell, the only topic you created that has actually been closed is this one. All your other topics remain open and so long as you are logged in, you should be able to post further replies in each.

If there’s a specific URL you can point me to where you need to add an update but cannot, please do share it and I’ll be happy to investigate 🙂

There is a new version of The Events Calendar PRO available. Update now to version 4.4.20.1

Hopefully I’m looking in the right place, but when I visit the domain associated with your license key it looks like you have Events Calendar PRO 4.4.19 installed. That being the case, the version number in the above message would have been correct up until today when we released a further update.

You should now update to 4.4.21 if you can. If you are blocked by the cURL error, as per one of your other topics, please accept our apologies and consider updating manually:

theeventscalendar.com/knowledgebase/manual-updates

This is third time I’ve had to post a ticket and I still cannot get to the Events Tickets Plus installation!!

Can you clarify the problem here? Is it in relation to the radio button issue in the now closed topic I referenced above, or something else?

Thanks!

[Barry]

Hi Qamar,

There would be some work involved in making that happen but, as a further customization of our plugin, it’s certainly possible.

Please note however that we don’t general provide technical support here in the pre-sales forum. Of course, if you are an existing customer (or if you go ahead and purchase a license) then don’t hesitate to login and post for additional assistance on the Community Events forum — one of the team will be only too happy to point you in the right direction if they can and indeed you may find answers to similar questions if you do some searching.

Thanks and let me know if I can answer anything else 🙂

[Author]

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